Acura of Berlin - Service Center

Very professional and quality service. Nice and clean. Quality service, professional approach and great customer service. Nice and clean. Quality service, professional approach and great customer service. More

Staff and facility are very nice. Was done in estimated time I was told when I arrived. Was done in estimated time I was told when I arrived. More

Always a pleasant experience and everyone is so friendly Keith has always been very helpful and he is a great person Keith has always been very helpful and he is a great person More

My experience was awful. My service department representative Gina Battistini does not listen to instructions and struggles communicating. I had a trim piece replaced on the My service department representative Gina Battistini does not listen to instructions and struggles communicating. I had a trim piece replaced on the exterior of my car. They replace the trim piece but leave the scratch marks to my paint even though I told them 3 times to buff out the scratches. I ask Gina why it wasn’t done and she has no answer. I had two other issues and that were not fixed. The technician Witold Stopyra is clearly lazy or not good at his job. He sends videos of his examination and they are hard to understand. Do yourself a favor and stay away from this place More

Grate service, friendly people. I love it excellent service. friendly employees. I like the fact that the service does not try to make money from you by forcing you to do many thing I love it excellent service. friendly employees. I like the fact that the service does not try to make money from you by forcing you to do many things with the car, but simply advises that it would be better to replace it now, and what can you wait for More

Jaime is awesome. I have bought about a dozen cars from Acura I the past 20 years. I can't say enough about Jaime. She has really taken care of me. Would give her a 6 I have bought about a dozen cars from Acura I the past 20 years. I can't say enough about Jaime. She has really taken care of me. Would give her a 6 if I could have. More

I was greeted with a smile Very knowledgeable with a question I had They were on time and done within an hour question I had They were on time and done within an hour More

My previous interaction with the service dept did not go well and Jonathan worked hard to make things right and make me comfortable coming back for service well and Jonathan worked hard to make things right and make me comfortable coming back for service More

As expected Service was the same quality I have come to expect from Acura of Berlin. expect from Acura of Berlin. More

Staff very polite and very accommodating Sales person was very knowledgeable about the vehicles I'm very pleased very knowledgeable about the vehicles I'm very pleased More