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Acura of Berlin
Berlin, CT
969 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 969 reviews
October 19, 2024
Everyone was very helpful and friendly and were able to give me a great deal. give me a great deal. More
by JENNA.BOUGHTON
October 18, 2024
I recently purchased a car from Jim at Acura of Berlin, and I couldn't be happier with my experience! From the moment we walked in, Jim was friendly and knowledgeable. He was patient with us, and I never f and I couldn't be happier with my experience! From the moment we walked in, Jim was friendly and knowledgeable. He was patient with us, and I never felt pressured. The entire process was smooth and transparent, and I felt well-informed at every step. I left the dealership feeling confident in my purchase and excited about my new car. I highly recommend Jim to anyone in the market for a vehicle. His professionalism and dedication to customer satisfaction truly set him apart! More
by JVergara
October 18, 2024
Staff professional, welcoming and efficient Dealership was clean and bright Sales staff was Very knowledgeable and explained options available was clean and bright Sales staff was Very knowledgeable and explained options available More
by BARB76J
Employees Worked With
October 18, 2024
Keith is always pleasant. It's always a pleasure coming in to service my car. Mathew is always gracious too. It's always a pleasure coming in to service my car. Mathew is always gracious too. More
by AAYUB578
Verified CustomerOctober 16, 2024
The buying process was easy and professional. It was a pleasure working with Jim who made the entire transaction efficient and easy! It was a pleasure working with Jim who made the entire transaction efficient and easy! More
by FASST66
Employees Worked With
October 14, 2024
The dealership had an amazing and comfortable waiting area. With coffee and breakfast bar for anybody. area. With coffee and breakfast bar for anybody. More
by carmarieotero
Employees Worked With
October 14, 2024
Claudia was wonderful to work with. She was knowledgeable, professional and responsive throughout the buying process. I would absolutely recommend her and would be happy to purchase wit She was knowledgeable, professional and responsive throughout the buying process. I would absolutely recommend her and would be happy to purchase with her again. More
by Keri
Employees Worked With
October 13, 2024
Claudia was very informative for the car buying process - the entire process was smooth, quick, and efficient - and i walked out with a brand new truck I had not idea I would even qualify for! Claudia worked the entire process was smooth, quick, and efficient - and i walked out with a brand new truck I had not idea I would even qualify for! Claudia worked her magic and I would recommend her over and over again with no hesitation - not to mention she had a great personality! Thanks again Claudia! More
by felicia lee
Employees Worked With
October 12, 2024
This is the 4th Acura I have purchased from Acura of Berlin- the service is excellent and the dealership is a pleasure to work with! Berlin- the service is excellent and the dealership is a pleasure to work with! More
by Sduplin91
October 12, 2024
Acura Of Berlin had an extensive inventory to choose from. The staff was attentive, friendly, and knowledgeable. The sales representative I worked with, Jim Pompei was kind and very helpful in getting from. The staff was attentive, friendly, and knowledgeable. The sales representative I worked with, Jim Pompei was kind and very helpful in getting me to the decision that was right for me. More
by smsequeira
