24 Ford of Easton

Bought a New Truck I bought a Ford F350 brand new about 2 weeks ago, I very happy with my purchase and I feel that the sales staff there takes great care of you. Chris I bought a Ford F350 brand new about 2 weeks ago, I very happy with my purchase and I feel that the sales staff there takes great care of you. Chris Drakos made sure everything from the original deal to all the add-ons went very smooth! thank you and I will be in contact again More

Satisfied customer My husband and I have bought our last two cars from chuck. Is is more than willing to help and very friendly. I keep coming back and I have sent sever My husband and I have bought our last two cars from chuck. Is is more than willing to help and very friendly. I keep coming back and I have sent several friend to chuck. I gave this review "5" across the board because I've never walked out dissatisfied More

Great dealership. This was by far the easiest car purchase I've ever made. Matt was so helpful. Finance was quick and easy..Couldn't be happier with my car. Definitely This was by far the easiest car purchase I've ever made. Matt was so helpful. Finance was quick and easy..Couldn't be happier with my car. Definitely recommend going to see Matt for your next car! More

I was very happy with Stan the salesman. I thought his no pressure approach when I first got there was very good He gave me space and time to think throughout the entire sales process. This made my expe no pressure approach when I first got there was very good He gave me space and time to think throughout the entire sales process. This made my experience so much easier than what I have seen at some other dealerships. I was also very happy with the manner in which the finance department handled everything. More

terrible from start to finish. Terrible overall experience from sales to service. They lure you in with the we want your business scam and then when they get it it's take all your Terrible overall experience from sales to service. They lure you in with the we want your business scam and then when they get it it's take all your money and rake you over the coals. The vehicle I bought didn't have the features on the truck that the website said it had and when I notified the sales department theymade me feel like I did something wrong. "it's your job to check the vehicle". Like I'm suppose to know the rear end really has a 3:55 rear end gear ratio when the webpage says 3:73. Plus it said the vehicle came with privacy glass and it doesn't. The solution was I could trade in my brand new truck! LOL NO! Then after I installed the OEM trailer brake controller it needs to be booted by the dealership so the truck computer system can recognize the controller the service department tried charging me $140 to do the 20 minute job. Really awesome I give you $33,000 and you try to rake me over the coals! I'll never go back! Very unprofessional too. They never return emails. More

An overall great experience, great customer service, no pressure. I actually went in looking for a car (having been in a minivan & wanting to downsize) and ended up making the decision with the help of th pressure. I actually went in looking for a car (having been in a minivan & wanting to downsize) and ended up making the decision with the help of the salesman to go with the Escape suv instead and couldn't be happier. Love it ! More

Stan K was polite friendly and easy to buy from. He was not a "know it all" and was not too pushy. In addition when we had correspondence problems Stan was very helpful and persistent at following through not a "know it all" and was not too pushy. In addition when we had correspondence problems Stan was very helpful and persistent at following through with these issues to make sure the vehicle was registered quickly. More

I got a good deal on a hard to find car thanks Stan. Also Patrick in the service is a good guy. Overall it was a good experience. Patrick in the service is a good guy. Overall it was a good experience. More

My husband and I went into the dealership and were met right away by Chris. He was friendly, pleasant and very knowledgeable. We were looking at the 2014 Ford Escape. Not only did Chris answer all of o right away by Chris. He was friendly, pleasant and very knowledgeable. We were looking at the 2014 Ford Escape. Not only did Chris answer all of our questions, he also helped entertain our son, a toddler who does not like to keep still. It was a smooth process and within a few hours, we were new Escape owners. While we were waiting for the paperwork to be processed, we were talking to Chris and he mentioned a few of the other promotions that Ford was running. The next day, I was back looking at the 2014 Ford Fusion. It is a great car and Chris helped me to navigate all of the features. He was also able to accommodate my busy schedule and there was no unnecessary waiting. I am very pleased with the professionalism of Chris and Bay State Ford. Thanks to Chris, my husband and I are now the proud owners of 2 new 2014 Ford vehicles. I would recommend Chris and Bay State Ford to anyone looking to purchase a vehicle. More

This will be my first car, so I needed to have a reasonable payment as I am just graduating college in the spring. The advertised price online was $99 a month for an S model Ford Escape. I went to t reasonable payment as I am just graduating college in the spring. The advertised price online was $99 a month for an S model Ford Escape. I went to the dealership to do the legwork and discussed in detail with a salesperson who spoke to a superior and we were told that for $99 a month we would have to pay around $2500 down. Because we discussed that this would be good I went back to the dealership today to finalize prices before agreeing to the lease. The salesperson came out and said that his superior today was telling us that in order to pay $2500 down, we would have to pay $239 a month...MORE THAN DOUBLE THE ORIGINAL QUOTE! We said that this was unacceptable so the salesman went back to his superior. His superior came back with the fact that they could not do better than $239 a month. The online add was a scam and was trying to incise you in. To top it off, none of the prices discussed previously were even close to what it ended up being when the paperwork came out. Absolutely atrocious and I will be buying my first car elsewhere. More