24 Ford of Easton

Visit Christine McCabe!!! I had a great sales experience with Christine McCabe!!! Make sure you ask for her if you are headed down to buy a vehicle. The rest of the staff was a I had a great sales experience with Christine McCabe!!! Make sure you ask for her if you are headed down to buy a vehicle. The rest of the staff was also very helpful and friendly. More

Great experience! I bought a new 2018 Ford Escape SE from Derek at Baystate Ford. It was a smooth and easy experience. Within a day the car was detailed, registration w I bought a new 2018 Ford Escape SE from Derek at Baystate Ford. It was a smooth and easy experience. Within a day the car was detailed, registration was complete, financing in place and the inspection sticker on it. It was ready to drive off the lot exactly when they said it would be. My next car will be bought at Baystate Ford! More

Ford Edge-tire light. Each and every time I bring my car for service, customer service is great, and great car care service, they are very detail to let me know if there is Each and every time I bring my car for service, customer service is great, and great car care service, they are very detail to let me know if there is any thing that need to be taken care and the time frame in which the work need to be done. Thank you! More

Great hours and reliable service I appreciate that the hours the service department is open allows me to bring my car in to be serviced by Ford Technicians. The reports given with ser I appreciate that the hours the service department is open allows me to bring my car in to be serviced by Ford Technicians. The reports given with service work is a nice car history. More

2016 Ford Explorer Thank You Sam & Baystate Ford for all of your help. This was a great overall experience and I appreciate the great customer service. I look forward to Thank You Sam & Baystate Ford for all of your help. This was a great overall experience and I appreciate the great customer service. I look forward to doing business with you guys again in the future. I highly recommend Baystate for anyone looking for a new or used vehicle. More

lug nuts My visit was juts fine, basic oil change (the works) but again they would not rotate my tires because they said my lug nuts were swollen, I already My visit was juts fine, basic oil change (the works) but again they would not rotate my tires because they said my lug nuts were swollen, I already replaced them once. I had never heard of this condition before and it clearly is a cheap out by ford putting sub standard lug nuts on the fusion and they should be recalled and replaced. its a huge scar on a fine, fine car. DO THE RIGHT THING FORD..........issue a recall or replace More

Shifter cable bushing recall done. Car was done by the time promised. Bought the car used, so I had to contact Ford to discover if my car was recalled. Once I knew it was, Bay done. Car was done by the time promised. Bought the car used, so I had to contact Ford to discover if my car was recalled. Once I knew it was, Baystate handled everything to my satisfaction. More

Easiest Purchase Ever I have been working with Chuck for years and he's always given me the best service. He knows exactly what I want, never tries to "oversell' and makes I have been working with Chuck for years and he's always given me the best service. He knows exactly what I want, never tries to "oversell' and makes the entire process as easy as possible. More

Great Service! Power steering went on my 2017 Escape. Had to be towed to the dealer. They found the problem right away. The car was fixed sooner than they originall Power steering went on my 2017 Escape. Had to be towed to the dealer. They found the problem right away. The car was fixed sooner than they originally said. Very happy how I was treated. First time I have purchased a car from Baystate Ford. I would highly recommend them. More