24 Ford of Easton

Air conditioning I had to take my car in twice because they didn’t fix it correctly the first time. This is how I will never buy another Ford ever again I had to take my car in twice because they didn’t fix it correctly the first time. This is how I will never buy another Ford ever again More

Quick and easy Thank you! Chuck worked his butt off for me even though he had more lucrative customers waiting on him during all of my visits. Thank you! Thank you! Chuck worked his butt off for me even though he had more lucrative customers waiting on him during all of my visits. Thank you! More

Airbag recall The visit was painless. It was great to have a loaner. While I did wait it would have been nice to have reading material geared toward women. Also bro The visit was painless. It was great to have a loaner. While I did wait it would have been nice to have reading material geared toward women. Also broken chair in waiting area was not ideal. Dan was very aware of my time and took good cate of me. Should be a valued employee. More

Quick Lane Quick and efficient on a Saturday morning. I was in and out within an hour! Service adviser was courteous and explained options well. Price was reaso Quick and efficient on a Saturday morning. I was in and out within an hour! Service adviser was courteous and explained options well. Price was reasonable for an oil change and tire rotation. More

Very nice, friendly, and professional staff at Baystate. This is the third Escape I have purchased at Baystate. For two previous Escapes I have had all maintenance work done at Baystate. Staff from Sales t This is the third Escape I have purchased at Baystate. For two previous Escapes I have had all maintenance work done at Baystate. Staff from Sales to Finance to Quick Lane have all been courteous and professional. The cars I have purchased have performed well. I would recommend Baystate to family and friends. I don’t know the names of all I dealt with for this last purchase other than Tyler. The Woman in Finance was great. She was fast, friendly with a great sense of humor. One of the managers,I believe, was watching out for me as I waited both on Thursday night and Saturday. He as well as Tyler continued to provide updates on the status of my car even though it was not a long wait. I am happy with my new Escape and the staff at Baystate. More

Couldn’t be happier! My experience here at Baystate Ford could not have been better nor more smooth then it was! They gave me a great deal on my trade in, which allowed me My experience here at Baystate Ford could not have been better nor more smooth then it was! They gave me a great deal on my trade in, which allowed me to purchase the car today and drive off with it! This was the exact car I wanted, and Patrick and the crew were very accommodating! I was not expecting to make a purchase today but because they worked with me as well as they did and got me the best deal they could I could not decline the purchase! Thank you guys for making my week! More

Friendly efficient service. I dont like the fact that I was sold a used car(24,000 miles) that needed brakes and rotors. The rotors were comped but I didn't feel like I should h I dont like the fact that I was sold a used car(24,000 miles) that needed brakes and rotors. The rotors were comped but I didn't feel like I should have to pay 600.00 for brakes after I drove 15000 miles. I bought used cars that did a front to back inspection and everything was good, new brakes, fresh oil, all switches and knobs worked. Not my car! More

Trustworthy, polite, and professional. We always buy our vehicles from Baystate Ford in Easton, MA! We have been purchasing our Ford Escapes since 2007. We love the service at Baystate Fo We always buy our vehicles from Baystate Ford in Easton, MA! We have been purchasing our Ford Escapes since 2007. We love the service at Baystate Ford. I always take my Escape there for general service and upkeep for my Escape. The people are always nice and know exactly what my Escape needs for service. We trust Baystate Ford and will always buy our vehicles from there. More

Good experience Service advisor courteous, friendly and helpful. I never had a problem at BayState Ford even when I have bought my vehicles there. I will keep coming Service advisor courteous, friendly and helpful. I never had a problem at BayState Ford even when I have bought my vehicles there. I will keep coming back More

TYLER IS AWESOME!!! I have had 2 great experiences here. I feel as though my opinion matters and this dealership gets you into affordable, great cars. Tyler does a fantas I have had 2 great experiences here. I feel as though my opinion matters and this dealership gets you into affordable, great cars. Tyler does a fantastic job at showing cars that fit your personality and went above and beyond to ensure I had all options available. He is knowledgeable and skilled not only on the floor, but his social media promotions as well. Tyler and Dwayne have great customer service skills and go and go to the next level to make car buying a comfortable experience. Thanks Baystate Ford:) More