24 Ford of Easton

Wonderful experience!! Most of the transaction was done through email and online due to COVID19 and Abby made it as easy as possible while making sure I was getting the best deal and into something I loved through email and online due to COVID19 and Abby made it as easy as possible while making sure I was getting the best deal and into something I loved. When I got to the dealership I worked with Katelyn who was also great. She had everything ready and knew exactly what I had reviewed with Abby so there was no questions going back and forth. The finance process with Nick was also great, he was thorough and does his job well. I was able to drive off the lot with a beautiful brand new Escape with only going into the dealership once. It was a pleasure to work with everyone from start to finish!! More

Quick, easy and to the point! Anthony is a rock star. The service that was done was great, the truck was clean and the installation works just fine. service that was done was great, the truck was clean and the installation works just fine. More

Katelyn Douglas was a very professional young woman in my dealings with her. I wouldn’t hesitate to recommend her. Great job and a great asset to your company dealings with her. I wouldn’t hesitate to recommend her. Great job and a great asset to your company More

Brought my car in to be serviced, the part had to be ordered, it came in sooner then expected and had my car back even faster then expected!! Great service! ordered, it came in sooner then expected and had my car back even faster then expected!! Great service! More

Service dept explained everything well and got back in a good time . Will continue to bring back for maintenance and any problems. Everyone had mask on to good time . Will continue to bring back for maintenance and any problems. Everyone had mask on to More

Outstanding I'm 100% satisfied with the car I purchased and Andy Gill was extremely professional and very accommodating. I thank Team Baystate Ford for a great v I'm 100% satisfied with the car I purchased and Andy Gill was extremely professional and very accommodating. I thank Team Baystate Ford for a great vehicle. More

Seemless experience for trade in and purchase. Thanks again I really can’t thank you enough. Christine and Baystate ford were great to work with. again I really can’t thank you enough. Christine and Baystate ford were great to work with. More

Ok so the whole process was completely awesome. However when I got home I looked at vehicle closely. Scratches all over!! It’s going to cost me over $5000 to fix and the process was so quick that I reall when I got home I looked at vehicle closely. Scratches all over!! It’s going to cost me over $5000 to fix and the process was so quick that I really didn’t realize them. Also no floor mats! Not very happy about that or the fact that there’s no second key. They were great to deal with but completely hid all this. More