24 Ford of Easton

Service on my car service was great nice clean facility work was done in a fashionable time not one compliment all work was done as was asked for work was done in a fashionable time not one compliment all work was done as was asked for More

Called me when recall parts were in to book an appointment. Let me know there were other safety issues that had to be addressed and that they were covered by my extended warranty. Work was done appointment. Let me know there were other safety issues that had to be addressed and that they were covered by my extended warranty. Work was done in a timely fashion. Staff was very courteous and helpful. More

After visiting many dealers to buy my new vehicle I came to Baystate Ford after doing my homework I wanted the new Ford Ranger and I made some phone calls and texts and Tom Kent got back to me as well as Sh to Baystate Ford after doing my homework I wanted the new Ford Ranger and I made some phone calls and texts and Tom Kent got back to me as well as Shannon both were very helpful and questions that I had. I made an appointment and I was introduced to David Grant who is the help me work on my deal. David was very knowledgeable very friendly something you don't see in a dealership salesperson at least in my past experience. We went for a test drive you showed me all the features of the vehicle some I knew some I were not aware of. We went in sat down and started writing down what I wanted he made a few trips to the manager and after all we made a deal then we went to see Tony the finance specialist she was very helpful and explaining everything and we completed that part of the deal. Afterwards David Grant set up my fordpass being an older gentleman the new technology is something I'm learning all the time but he took the time even after the sale to set things up. My experience has been very positive my friend told me about Baystate Ford his name is Joe inacio and he bought his vehicle about four years ago and said they're very friendly that's what brought me to Baystate Ford. All in all it was a great experience no pressure and they respected me and that is the biggest thing with me once again I dealt with Shannon and Tom Kent spent a lot of time with David Grant. I look forward to use in Bay State Ford in the future with family and friends thank you very much Russ Horgan More

Friendly environment nice clean office customer service was amazing I will recommend bay state ford to all my family and friends and I will also continue using bay state ford thank you so much was amazing I will recommend bay state ford to all my family and friends and I will also continue using bay state ford thank you so much More

The guys at Service sept are always super nice and helpful. Went on a Saturday and the wait was pretty good. Fast service. Thank you. helpful. Went on a Saturday and the wait was pretty good. Fast service. Thank you. More

So far everything seems ok Anthony in service is very knowledgeable and keeps me informed about what is going on. Fits me in at my convenience not the dealership knowledgeable and keeps me informed about what is going on. Fits me in at my convenience not the dealership More

Baystate Ford makes car service easy and convenient. They provide excellent customer service,and a clean and large waiting area. The estimated time was right on. provide excellent customer service,and a clean and large waiting area. The estimated time was right on. More

I was extremely satisfied with the service and experience at Bay State I go there everyone is great service Dept is awesome the service manager goes out of the way to service me at Bay State I go there everyone is great service Dept is awesome the service manager goes out of the way to service me More

As always provided good service. John is good at accommodating I did not have an appt but John did it with a smile That’s it accommodating I did not have an appt but John did it with a smile That’s it More

So far every time I have been in for service to both of my vehicles, it has been easy and pleasurable. Very hassle free. Looking forward to coming again. my vehicles, it has been easy and pleasurable. Very hassle free. Looking forward to coming again. More