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24 Ford of Easton

South Easton, MA

3.6
1,086 Reviews

703 Washington St

South Easton, MA

02375

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1,086 Reviews of 24 Ford of Easton

June 24, 2021

Easy , fast and painless oil change and tire rotation. Great that they are open Saturday .Makes it so convenient and they are so efficient servicing my truck More

by DIECUTTER75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Viveiros
Jun 25, 2021 -

24 Ford of Easton responded

Happy to be of service! Thank you for the fantastic rating and we look forward to your next visit. Take care!

June 24, 2021

Attempted to change me for service covered under my expensive maintenance plan. Took 7 hours for service seemed excessive. More

by JERRYP1021
Recommend Dealer
No
Employees Worked With
Don’t know attendant
Jun 25, 2021 -

24 Ford of Easton responded

Hello, thank you for taking the time to write us a review. We are sorry to hear that your service appointment took longer than anticipated and for any inconvenience caused. If you would like to discuss, please give our General Manager, Bill Capece, a call at 781-344-3500. Thank you.

June 23, 2021

Knowledgeable friendly, on time, at cost. Honest. Many thanks, good experience More

by MRM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Santos
Jun 23, 2021 -

24 Ford of Easton responded

Happy to hear it, Michael. Thanks for taking the time to share!

June 22, 2021

My experience with Bay state was more pleasant than I had expected considering I have dealt with multiple Ford Dealerships in Southeastern MA in past 4 years and by far Bay state exceeded all other dealers More

by INOELECTRICALSERVICE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Prioli, Katelyn Douglas, Mark Goldberg, JAY CAMARA
Jun 23, 2021 -

24 Ford of Easton responded

We appreciate the excellent review and 5-star rating, thank you!

June 18, 2021

Fast service and very patient when I had presented the old registration for a new sticker. Finally found the new one buried in the glove compartment. They respected my privacy and requested that I look More

by GEORWIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Viveiros
Jun 21, 2021 -

24 Ford of Easton responded

Hello! We appreciate the great feedback and overall 5-star rating. We'd love to know how we can make the other aspects of your experience receive an excellent rating as well. Please feel free to call Bill at 781-344-3500 for feedback. Thank you!

June 18, 2021

Fast job, clean, friendly. Tech was nice and alerted me of a bad ball joint I’ll be sure to have serviced there! Great experience More

by JAKEHORSMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JON RYDINGS, Jon Viveiros, Anthony Capece, JAY CAMARA, Brandon Santos
Jun 21, 2021 -

24 Ford of Easton responded

Glad to hear you had a great experience, thanks for the 5-stars!

June 17, 2021

Best of the BEST of the 6 large Dealership that I have bought a new car or had service done, in the passed 10 years. More

by DONBROCKTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Capece
Jun 18, 2021 -

24 Ford of Easton responded

Thank you for the 5-star review, Don!

June 15, 2021

I called to schedule service. BayState fit me in on my preferred day. No issues. Service performed as promised. All interactions were positive and polite. More

by DXL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Capece
Jun 16, 2021 -

24 Ford of Easton responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 15, 2021

Good service! Went to Baystate because they are the only dealer in eastern Mass. who will work on my Ford Transit camper van. They were very friendly and professional. More

by N. Cole
Recommend Dealer
Yes
Employees Worked With
Brandon Santos
Jun 16, 2021 -

24 Ford of Easton responded

Thanks for the kind feedback on our team! Take care!

June 15, 2021

Sam was great easy to work with I would deal with him again. It feels Good to deal with a local dealer. I Will bring them my truck for servicing. More

by DTB7811
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Pierce, Mark Goldberg
Jun 16, 2021 -

24 Ford of Easton responded

Very pleased to see you had a great experience with Sam! Thank you for choosing Baystate Ford and we look forward to seeing you again.

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