24 Ford of Easton

Been waiting 2 months for a manager call back. They stripped the lug nuts on my daughters car and tried to tell me it was because the metal swelled. They will not refund me the $50 for the new set I ha stripped the lug nuts on my daughters car and tried to tell me it was because the metal swelled. They will not refund me the $50 for the new set I had to purchase. I still am waiting to speak with a manager. When I physically go there I am told he is not there. More

Great experience overall from start to finish! Sales person, Sam, was knowledgeable and easy to work with. Once we chose a vehicle the buying process was quick and stress free. person, Sam, was knowledgeable and easy to work with. Once we chose a vehicle the buying process was quick and stress free. More

I am pleased with the oil change service. They are quick and they communicate effectively with what else might need to be done in the future. and they communicate effectively with what else might need to be done in the future. More

Brought by vehicle in and the service I recieved was great! They recommended a few add ons but did not pressure me. Some I approved and some I declined. Overall would recommend. great! They recommended a few add ons but did not pressure me. Some I approved and some I declined. Overall would recommend. More

As a Ford fan with a mind set for another Ford will try at any cost to avoid BayState. Recent visit left me disappointed. I dropped a vehicle to have Ignition keys reprogrammed and realized that the remote at any cost to avoid BayState. Recent visit left me disappointed. I dropped a vehicle to have Ignition keys reprogrammed and realized that the remote starter no longer works. Their answer was that they don't service the aftermarket remote starter even though it was originally installed by "Jack Madden Ford'' dealer in Norwood. I also found out that one of the keys was not NEW but I could care less since both work. I noticed that the technician was messing with wires under the steering wheel, assuming that's how the remote starter was disconnected because I found some pieces of red wire in the floor.My Ford dealer of choice is Jack Madden in Norway but since it is kind of far from where I live I was trying to set some relationship with BayState for my next purchase or perhaps trade in.I don't want to convict BayState because of this bad experience and I know most of BayState staff is there to do a good job but from time to time when things go wrong you just can't let go. More

Great dealer with great service Dept. Informed me of every step of my repair. They were friendly and courteous. I would recommend Thurman to all my friends every step of my repair. They were friendly and courteous. I would recommend Thurman to all my friends More

Made an appointment, no waiting, fast reliable service. Friendly personnel. Easy to work with.I can’t think of 25 words. I can’t think of 25 words Friendly personnel. Easy to work with.I can’t think of 25 words. I can’t think of 25 words More

Thank you for your prompt and friendly service especially without having to schedule an appointment. Wondering if you still have the rewards earnings. In the past years I earned these discounts. without having to schedule an appointment. Wondering if you still have the rewards earnings. In the past years I earned these discounts. More

Quality work return customer for service work long time Ford product customer.The whole staff,John the general manager,to Brianna in sales to bothh Jon"s in sevice,Anthony in service,as well as Josh mechan Ford product customer.The whole staff,John the general manager,to Brianna in sales to bothh Jon"s in sevice,Anthony in service,as well as Josh mechanic in garage thank you for your professionalism. More

they were great. because of my disability they picked up my car for service and return it to my home. thanks they are a frendly bunch my car for service and return it to my home. thanks they are a frendly bunch More