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24 Ford of Easton

South Easton, MA

3.9
1,084 Reviews

703 Washington St

South Easton, MA

02375

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1,084 Reviews of 24 Ford of Easton

September 25, 2021

Very professional very quick and easy to do business with. They always do a great job on all my vehicles that I have for a very fair price. More

by Beachparty42_2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Capece, John Viveiros , JAY CAMARA, Brandon Santos
Sep 27, 2021 -

24 Ford of Easton responded

Thanks for the positive feedback on your service visit, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

September 24, 2021

The service department has always been very accommodating, professional with attention to detail and very convenient service hours. More

by MARK.BURGESS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Santos
Sep 27, 2021 -

24 Ford of Easton responded

Thanks for the kind review and rating, Mark! Hope to see you again when your vehicle needs to be serviced!

September 22, 2021

We had our car towed to baystate and they warned us they wouldn't be able to look at it for a couple of weeks. We thought it was a part on backorder. They looked at it sooner than expected and it turned ou More

by cbilodeau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Capece, JAY CAMARA, Brandon Santos
Sep 24, 2021 -

24 Ford of Easton responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

September 22, 2021

They were very courteous and on time. Treated me very well and with respect. Nice More

by JZATZOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Coriaty
Sep 24, 2021 -

24 Ford of Easton responded

We are so pleased to hear you had an excellent experience with our team. We appreciate the amazing rating and we hope to see you again.

September 20, 2021

Everything was great. Polite staff, clean waiting area. There was some staff gossip happening and some swearing talking about the Patriots game from the office area. This did not bother me, but it might bo More

by kerryannecummins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Capece, John Viveiros , JAY CAMARA, Brandon Santos
Sep 22, 2021 -

24 Ford of Easton responded

Thank you for the 5-stars and positive feedback on our staff. Hope we'll see you again!

September 20, 2021

Service department worked with us to get several car issues resolved. Great communication from Anthony. More

by JHUTCHINSON87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Capece
Sep 22, 2021 -

24 Ford of Easton responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2021

I’m pleased with Jay Camara with his effort. Not impressed with Dealerships effort of repairs prior to taking delivery. The issues with the Transmission and Start up knocking should have been addres More

by BIGTUX452
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Douglas, JAY CAMARA
Sep 22, 2021 -

24 Ford of Easton responded

Hello. We appreciate you taking the time to write us a review. We are concerned to hear that your new car is having some issues and would like to learn more about this situation. Please give our General Manager, Bill Capece, a call at 781-344-3500 at a time that works best for you. Thank you.

Sep 22, 2021 -

BIGTUX452 responded

Since my last communication arrangements we made almost immediately and currently being addressed. The vehicle was dropped off Monday 09/19/21 and the phaser issue (knocking) has been addressed and will be completed with necessary parts under recall by Friday 09/24/21 according to J Camara. The other issue will be addressed after this one is satisfactory completed according to J Camara. Thank You for your immediate action to my situation, it is very much appreciated. I look forward to both issues being resolved and able to continue to be a valued customer returning for maintenance on my Ford F-150 in the future.

September 18, 2021

Satisfied with the work completed will return for additional services and would recommend friends and other More

by RUBINRODRIGUEZ49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JAY CAMARA, Brandon Santos
Sep 20, 2021 -

24 Ford of Easton responded

We're pleased to hear about your positive experience! Thank you for sharing and have a great day!

September 17, 2021

Great service dept in QuickLane. Nice, respectful. The wait was close to their estimate. Good people make the difference. More

by TALKTODEAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Viveiros
Sep 20, 2021 -

24 Ford of Easton responded

Thank you so much for the kind feedback on our Quick Lane! We appreciate your business and hope to see you again!

September 16, 2021

Bay State Ford Quick Lane is excellent, as is their Service department. Excellent service. They let you know about anything they may find during your service appointment,discuss it with you so you can More

by kcdp2531
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The technician(s) that services my car., John Viveiros
Sep 16, 2021 -

24 Ford of Easton responded

Thanks for the positive feedback on our Quick Lane, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

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