Victor Montes | Page 5

INFINITI of South Bay responded

SOFTBALLANTH, Thank you for your comments! So happy to hear that we provided an exceptional client experience. We appreciate that you recognized some of our employees and that you took your personal time to leave this review. Thank you for the recommendation! Kelvin Bratcher Owner & General Manager INFINITI of South Bay

INFINITI of South Bay responded

Kym, Thank you for your detailed review! It makes us happy here at INFINITI to hear that you were beyond satisfied with the service you received. We love to hear our employees did a good job helping you, and we thank you for mentioning them by name. Glad to hear that your experience and your service received was excellent! And your recommendation and stellar review are most definitely appreciated! Kelvin Bratcher Owner & General Manager INFINITI of South Bay

INFINITI of South Bay responded

Felix, We are very happy to hear that you had polite and excellent service. Here at INFINITI, we strive to provide our customers with the best service possible. Thank you for the recommendation and for your business! We also appreciate that you recognized so many employees in your review. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for leaving such a great review online about your positive experience here at INFINITI of South Bay. Our team is constantly working hard to provide exceptional customer service, thank you for recognizing their hard work. I am happy to hear that you even received great service over the phone, we are always able to accommodate customers whether it is working with them over the phone or in person at the dealership. Thank you for your business and we hope to see you again! Andrew Kim General Sales Manager INFINITI of South Bay

INFINITI of South Bay responded

AC, Thanks for this 5-star review! We are so happy to hear that you had an amazing experience with Victor and the rest of the team, they are constantly working hard to make sure our customers are highly satisfied. Thanks for stopping by INFINITI of South Bay and we cant wait to see you again in the future! Andrew Kim General Sales Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for taking the time to leave this great review online for others to see. Here at INFINITI of South Bay, we pride ourselves on professionalism and exceptional customer service, thank you for recognizing our hard work. Thank you for your business and we would love to see you again in the future. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Hello Eduardo, I am so pleased to hear you had a 5-Star experience with our business and team. Thank you for taking the time to write us a review as your feedback about our team and service helps us to make sure we are providing our customers with the best service possible! I am glad to hear that Victor and Larry provided you with the best experience. Thank you for your business and I hope you come back and see us soon! Kelvin Bratcher Owner & General Manager INFINITI of South Bay

INFINITI of South Bay responded

We are so pleased to learn that you found the vehicle you wanted here at INFINTI of South Bay. We have a team of buyers who select the best new car and preowned inventory to offer and present to our local customers. We have worked hard to streamline our delivery process so that customers can get in and out fast, and thank you for your comments on this as it affirms our efforts. Thanks for the great review and we thank you for your business. Kelvin Bratcher General Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for letting us know that Victor and Anita delivered on our commitment to provide an exceptional client experience. While we might not be the largest INFINITI dealership in Southern California, we pride ourselves on being the friendliest and in providing the best value. We hope that we have gained your loyalty and that you will choose to service with us in the years to come. We appreciate your business. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for taking your time to leave this awesome review! I am glad to hear that Victor and Anita provided such great customer service, they pride themselves on always making sure our customers are more than satisfied. Thank you for your business and we can't wait to see you again in the future! Kelvin Bratcher Owner & General Manager INFINITI of South Bay