Jaime Zamora

Jaime Zamora of Infiniti of South Bay handled my scheduled service. He was super knowledgeable. He kept me up to date, was courteous and friendly. His explanation of the charges, the speed of the scheduled service. He was super knowledgeable. He kept me up to date, was courteous and friendly. His explanation of the charges, the speed of the service, and the quality of the work all were very good. Also, Carlos Robles, the service manager, was helpful. While I waited for the completion of the service, I sat in a comfortable waiting room and enjoyed their good coffee. The quality of the dealership's service center was important to me when I purchased my car at Infiniti of South Bay. More

by ISOLDEGATTO21 Verified Customer Verified Customer

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Great attention to detail service . The service was fast and the waiting room was well stocked and very comfortable The service was fast and the waiting room was well stocked and very comfortable More

by LOLIVIS19 Verified Customer Verified Customer

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Taking my vehicle for service is always easy and I will continue to go to Infiniti for the peace of mind knowing that they know my vehicle. continue to go to Infiniti for the peace of mind knowing that they know my vehicle. More

by LARUETIMOTHY Verified Customer Verified Customer

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Jaime was very professional, work was completed in a timely manner and I had a very nice car wash. Great service experience! timely manner and I had a very nice car wash. Great service experience! More

by SLANUNLEY Verified Customer Verified Customer

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I thought the cost for the service was reasonable. Had an appointment and was taken on time. Time to complete the work was less than expected. Had an appointment and was taken on time. Time to complete the work was less than expected. More

by Garyharrigian Verified Customer Verified Customer

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Jaime was very communicative and professional in my interactions with him. The dealership was very generous to offer a loaner while the car was being serviced. I value my relationship with the dealersh interactions with him. The dealership was very generous to offer a loaner while the car was being serviced. I value my relationship with the dealership and will be back More

by PTOOMEY0 Verified Customer Verified Customer

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They fixed my problem and got it back to me when promised. Great service and value. promised. Great service and value. More

by steve5674 Verified Customer Verified Customer

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I had an excellent experience at the dealership from start to finish. The staff was professional, attentive, and respectful of my time, and they communicated clearly throughout the process. Everything w start to finish. The staff was professional, attentive, and respectful of my time, and they communicated clearly throughout the process. Everything was handled smoothly and efficiently, and I truly appreciated the level of care and service I received. It made the entire experience easy and stress-free. More

by Ustaazgi Verified Customer Verified Customer

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Very customer oriented. I am an 18 yr customer. Service rep is very knowledgeable, helpful and supportive. I can pre-schedule a loaner if i know my car will be tied up fo I am an 18 yr customer. Service rep is very knowledgeable, helpful and supportive. I can pre-schedule a loaner if i know my car will be tied up for a few days. I sometimes wonder if the technicians over report issues. But i discuss with service rep, review the videos of the impacted areas and decide to proceed or not, it's stressful, but so far..all decisions are working out ok. I am being honest here. I think their repair and labor fees are a bit high, but they offer loaner car, which is important to me, they have my service records of 18 yrs available, and can use coupons and discounts to offset. More

by DARRYL.CARLBOM Verified Customer Verified Customer

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Jaime was very accommodating , understanding and knowledgeable of the service I requested plus future services. Great customer service non the less. Definitely recommended. knowledgeable of the service I requested plus future services. Great customer service non the less. Definitely recommended. More

by jeffreyhuitron2889 Verified Customer Verified Customer

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