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Victor Montes

Overview Reviews (58) Inventory (41)

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Victor Montes

Victor Montes | Page 6

Sales Consultant

INFINITI of South Bay

2900 Pacific Coast Highway
Torrance, CA 90505

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5.0

58 Reviews

Overview Reviews (58) Inventory (41)

Employee Video

5.0

58 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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58 Reviews of Victor Montes

November 14, 2021

Dealership Rating

Employee Rating

Customer service was A+. Sales person was inviting, friendly, and knowledgeable. Finance Department made the process smooth. Drove off the lot satisfied. friendly, and knowledgeable. Finance Department made the process smooth. Drove off the lot satisfied. More

by quiana.c

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Anita Ruiz, Larry Harris

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Nov 15, 2021 -

INFINITI of South Bay responded

Thank you for taking the time to leave us this review! We're so glad to hear that you had an excellent experience here at INFINITI of South Bay. Our team always makes sure to make the process as smooth as possible and we're glad you left feeling satisfied. We appreciate your business and hope to see you again soon. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

November 03, 2021

Dealership Rating

Employee Rating

Victor and not Anita were great to work with! They made the process smooth and easy for turning in my lease and leasing a new vehicle. While speaking with them they told me that the new owners had decide the process smooth and easy for turning in my lease and leasing a new vehicle. While speaking with them they told me that the new owners had decided to change the hours of operation so that employees could have more of a work life balance. I am happy to do business with an establishment that values their employees in this way. More

by MAILDEANAS

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Anita Ruiz

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Nov 04, 2021 -

INFINITI of South Bay responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

October 21, 2021

Dealership Rating

Employee Rating

Vic was great .Larry was awesome. Dealership is great the best . Most friendly I’ve ever seen best . Most friendly I’ve ever seen More

by LANCEDANFORD

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Anita Ruiz

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Oct 22, 2021 -

INFINITI of South Bay responded

Thank you for your wonderful feedback, Lance. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Andy Kim INFINITI of South Bay Sales Manager

September 30, 2021

Dealership Rating

Employee Rating

Larry and Victor are very friendly and professional. They made my experience smooth and hassle free. made my experience smooth and hassle free. More

by 7472inlove

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Anita Ruiz, Larry Harris

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Oct 01, 2021 -

INFINITI of South Bay responded

Thank you for taking the time to write about your experience with us! At INFINITI of South Bay, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Larry and Victor were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Andy Kim INFINITI of South Bay Sales Manager

September 28, 2021

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Employee Rating

Victor and Anita was very pleasant and helpful. They gave awesome customer service with a smile gave awesome customer service with a smile More

by Nikki

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Anita Ruiz

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Sep 29, 2021 -

INFINITI of South Bay responded

Thank you for leaving us this great review, Nikki! We are very happy to hear that Victor and Anita were so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Andy Kim INFINITI of South Bay Sales Manager

August 03, 2021

Dealership Rating

Employee Rating

Great service. However, Too many follow up calls and emails to complete this survey. everyday I either get a call or email or text to complete the survey. emails to complete this survey. everyday I either get a call or email or text to complete the survey. More

by lauradlc

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Edson Trujillo, Anita Ruiz, Kas Yeganeh, Mike Molles , Andy Kim, Candice Roxas, Patrick Toledo

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July 16, 2021

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Employee Rating

Great customer service every time I come in for service and service. Fast and friendly as I bought out my lease while having service done. and service. Fast and friendly as I bought out my lease while having service done. More

by JASMINE_TAWA

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kas Yeganeh, Larry Harris , Ever Villalobos

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Jul 16, 2021 -

INFINITI of South Bay responded

Jasmine, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

July 16, 2021

Dealership Rating

Employee Rating

Sales team is friendly. They work with you to get you the price you want and the car you want. Quick and timely process also price you want and the car you want. Quick and timely process also More

by chadmartin562

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Larry Harris, Mike Molles

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Jul 16, 2021 -

INFINITI of South Bay responded

Chad, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Andy Kim INFINITI of South Bay Sales Manager

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