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Victor Montes
Victor Montes at INFINITI of South Bay

Victor Montes | Page 4

Sales Consultant

INFINITI of South Bay

2900 Pacific Coast Highway
Torrance, CA 90505

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5.0
63 Reviews

Employee Video

5.0

63 Reviews

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63 Reviews of Victor Montes

March 19, 2023

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Employee Rating

Perrrrrrrrrrrrrrfect :) Perrrrrrrrrrrrrrfect :) Perrrrrrrrrrrrrrfect :) Perrrrrrrrrrrrrrfect :) Perrrrrrrrrrrrrrfect :) Perrrrrrrrrrrrrrfect :) Perrrrrrrrrrrrrrfect :) Perrrrrrrrrrrrrrfect :) Perrr More

by KF0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo, Anita Ruiz , Jerry Vargas, Ever Villalobos

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March 19, 2023

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Employee Rating

Professional polite personable staff. Facilities are nice and clean. General manager is awesome he cares. More

by Stovallopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo, Kelvin Bratcher

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February 08, 2023

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Employee Rating

I had a great experience at Infinity of South Bay. Found the exact car I wanted on the showroom floor😊. The assistance I received from Victor Montes, Sales and Anita Ruiz, Finance was quality service More

by Jeanetta_mack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anita Ruiz

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Feb 16, 2023

INFINITI of South Bay responded

Jeanetta, Thank you for sharing this positive review of your purchase experience here with us at INFINITI of South Bay. And, thank you for recognizing our employees by name. Both Victor and Anita will appreciate reading your review when we share it with them, recognition for effort and excellence is always appreciated. I am personally grateful that my team delivered the best experience you have ever had when purchasing a car. This tells a lot about the people on our team and the service we provide. Please also remember, our service team is just as awesome and we hope to see you back in the years to come for any service needs you might have. Thanks for your business! Kelvin Bratcher Owner & General Manager INFINITI of South Bay

December 18, 2022

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Employee Rating

My experience leasing a QX50 at Infinity of South Bay was serene. The test drive was flawless. My husband and I were allowed to drive the vehicle on our own. The staff were exceptional in friendliness and pr More

by MARYFROACH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anita Ruiz , Miles Jones

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September 19, 2022

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Employee Rating

South Bay Infiniti were the best I met during my search for a car. The sales man Mr. Kaz was wonderfully professional. Thanks for your excellent job. More

by Fenjoku
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anita Ruiz, Kas Yeganeh, Larry Harris

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Sep 21, 2022

INFINITI of South Bay responded

Fenjoku, What a nice compliment, that INFINITI of south Bay was "the best dealership you encountered during your car search" - WOW! We appreciate the accolade! And thank you for recognizing Kaz by name. Always friendly, always informative and always professional, that's our Kaz. Thank you for choosing INFINITI of South Bay and know that our service team also provides exceptional client service. Kelvin Bratcher Dealer Principal & General Manager INFINITI of South Bay

September 16, 2022

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Employee Rating

Amazing customer service Great experience… went above and Beyond… vehicle was delivered on time Thank you very much More

by Sako.sc22
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anita Ruiz, Kas Yeganeh, Larry Harris, Kelvin Bratcher, Carlos Robles, Mike Molles, Chris Horikawa , Andy Kim, Patrick Toledo

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Sep 22, 2022

INFINITI of South Bay responded

Thank you, thank you, thank you!!! Thank you for recognizing all of our team members for providing a great experience and delivering amazing customer service. And isn't it special when people go above and beyond. Well that's the type of employees we have here at INFINITI of South Bay. We appreciate the cognition and are pleased to learn that you are happy with your new INFINITI. Sincerely, Kelvin Bratcher Principal & General Manager INFINITI of South Bay

September 15, 2022

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Employee Rating

This place was very accommodating and staff was friendly as well. I would recommend coming here. More

by Sooyuneee
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anita Ruiz , Andy Kim

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Sep 22, 2022

INFINITI of South Bay responded

Awesome review, thank you for your feedback on your recent vehicle purchase. It's great to learn that Victor, Andy and Anita all were friendly and accommodating. We appreciate your business and please remember that our service staff is just as amazing as our sales team. Kelvin Bratcher Principal & General Manager INFINTI of South Bay

September 13, 2022

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Employee Rating

Best customer service here. They keep you informed. The wait was not long. Refreshments was nice. I recommend this place for sure More

by JUANCAMARILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 22, 2022

INFINITI of South Bay responded

Jaun, We appreciate the great review, thank you! While there are many factors to delivering an exceptional client experience, communication is key. I'm glad that you were kept informed during your visit and that we communicated well. Thank you for recognition of our waiting area, we've worked hard to provide the luxury experience that many of our clients are use to in their own homes. We appreciate your business, thank you. Kelvin Bratcher Principal & General Manager INFINITI of South Bay

August 07, 2022

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Employee Rating

Victor Montes is an amazing sales person! !! We've bought 2 cars & are extremely happy 😊 they treated us like family. Anita is great!!! Viva Puerto Rico!!! Love this place!!! More

by Desiree & Euclides Torres
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anita Ruiz, Larry Harris

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Aug 08, 2022

INFINITI of South Bay responded

Desiree, We are so happy to hear that Victor made your car purchase a great experience! It makes us glad to hear that you are satisfied with your service and that you were treated well! We sincerely thank you for your positive feedback, and we are honored that you were so happy with your experience here. Have a great day! Kelvin Bratcher Owner & General Manager INFINITI of South Bay

August 07, 2022

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Employee Rating

We did an internet sale with a trade in. Including test drive we were there for less than one hour. Easiest car purchase of my life! Did credit application on line. Everything was ready More

by tlpensko
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anita Ruiz, Larry Harris

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Aug 08, 2022

INFINITI of South Bay responded

We are so happy to hear that everything went smoothly with your trade in! Thank you for your positive feedback on the service you received. Your satisfaction is important to us, so we want to sincerely thank you for choosing INFINITI of South Bay, and we hope to see you again soon! Kelvin Bratcher Owner & General Manager INFINITI of South Bay

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