Tristen Simmons | Page 13

Outstanding service, had 20k service done on my Highlander and was in and out in 25 minutes. Thank you Royal Moore. Highlander and was in and out in 25 minutes. Thank you Royal Moore. More

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Quick service. Great staff. Easy to work with and very accomadting without an appointment. Thank you Great staff. Easy to work with and very accomadting without an appointment. Thank you More

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It’s a good dealership one. I gave 4 stars this time because they forgot to rotate the tires. I gave 4 stars this time because they forgot to rotate the tires. More

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I came in to get information about my new car’s second key and Tristen was able to help me get it ordered and done the next day. Very helpful and will definitely be back for services key and Tristen was able to help me get it ordered and done the next day. Very helpful and will definitely be back for services More

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Professional and all staff are great. And a relief to trust a dealership. Ever. Thank you. And a relief to trust a dealership. Ever. Thank you. More

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Your mechanics were On time, friendly & knowledgeable. Also, no sales pitch for upgraded services from the check in person. Also, no sales pitch for upgraded services from the check in person. More

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When I bought my slightly used 2020 RAV 4 Hybrid at Royal Moore, the customer service was excellent. In March, I went to the car wash, and one of my sensors got pushed in, so I went to have it fixed, and Gre Moore, the customer service was excellent. In March, I went to the car wash, and one of my sensors got pushed in, so I went to have it fixed, and Gresham Toyota was so honest, that they told me that another sensor had come loose, and fallen in to the bumper as it wasn’t attached properly, and suggested that I go back to Royal Moore for correction. So I went back to Royal Moore to have them deal with the issue as it was improperly attached by one of their employees years ago, and they did an amazing job. They took care of me, owned their mistake, and honestly, it was one of the best customer service experiences that I’ve had. I love my car and it runs perfectly! Carmen was absolutely incredible. Carmen was kind, caring, and really put my needs first. He deserves a raise 🌺. I most definitely will be back to Royal Moore for my next vehicle. If you’re looking for a vehicle, go to Royal Moore, they will take care of you ❤️ More

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Professional, knowledgeable, willing to help with service questions. I’m one who is very, very hesitant to ever trust dealerships for so many obvious reasons, but I needed help after a very disappointing exp questions. I’m one who is very, very hesitant to ever trust dealerships for so many obvious reasons, but I needed help after a very disappointing experience with my recent vehicle purchase from another dealership. Ugh, I could just cry. But, Tristen and Royal Moore Toyota are helping me to right some of the wrongs that this other dealership should inarguably have stepped up immediately to fix. More to come on this review as we work together, but I want to thank Royal Moore Toyota and Tristen and Mike and all of the team whom have stepped up to help so far. More

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helped me quote in a timely manner and was very helpful with questions I had with questions I had More

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Alex Rom was very helpful with all the questions I had and gave me the information I needed. Alex was excellent, I’m happy with the service! Will be coming back for future services. and gave me the information I needed. Alex was excellent, I’m happy with the service! Will be coming back for future services. More

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