Tony Scanlon
Tony Scanlon at BMW of Orland Park
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Tony Scanlon

Service Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.7
93 Reviews
4.7

93 Reviews

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93 Reviews of Tony Scanlon

January 03, 2025

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Employee Rating

Went in for an air bag recall repair (Passage and driver side). They parked my car outside for an hour before bringing it in the shop. Several of the service staff couldn't drive manual trans/stick. One of More

by Alexander
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Richard Pool

Jan 04, 2025

BMW of Orland Park responded

Alexander, I'm truly sorry to hear about your frustrating experience with the recall repair. It sounds like we fell short in several areas, and I apologize for any inconvenience caused by our service process. We value your feedback and would appreciate the opportunity to address these concerns directly with you. Please feel free to reach out at your convenience so we can make things right. Thank you, Brian Coster - Service Manager - 708-460-4545

January 01, 2025

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Tony Scanlon and the entire service team at Ziegler BMW are always truly the best!! More

by michaelm2010
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Recommend Dealer
Yes
Jan 02, 2025

BMW of Orland Park responded

We are so happy that Tony and our BMW of Orland Park team delivered an excellent experience. Thank you, Michael!

December 30, 2024

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Always have a wonderful experience at BMW of Orlando Park. The dealership is always clean, the staff is friendly and knowledgeable. Tony is a really good service rep. He is knowledgeable, friendly and v More

by GREGORY3810
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Recommend Dealer
Yes

Other Employees Tagged: James Hatchett

Dec 30, 2024

BMW of Orland Park responded

It's fantastic to hear that Tony and the team at BMW of Orland Park consistently provide you with a wonderful experience. We appreciate your kind words about our clean dealership and knowledgeable staff! Looking forward to serving you again soon.

December 30, 2024

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Working with Tony in Servicing was a pleasure. He provided updates and he's knowledgeable and very thorough. Will return soon to have my other services needed to be resolved. Thank you. More

by tradermoniluv
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Recommend Dealer
Yes
Dec 31, 2024

BMW of Orland Park responded

Monica, we're delighted to hear that Tony provided you with excellent service at BMW of Orland Park. We look forward to assisting you again for your future servicing needs!

December 29, 2024

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This dealership is prompt and extremely thorough. While waiting on my vehicle to my surprise I received a video description of my vehicle also conveying to me the work to be carried out. I had an app More

by HAYNESVENISE2000
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Recommend Dealer
Yes
Dec 31, 2024

BMW of Orland Park responded

Thank you for sharing your experience with BMW of Orland Park! We're delighted to hear that our team provided thorough and timely service, complete with a video update. We appreciate your feedback and look forward to serving you again in the future!

December 28, 2024

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No issues explained everything that needed to be done, and Tony called about an issue they found with the breaks when doing the inspection. More

by NAJACKSON
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Recommend Dealer
Yes
Dec 30, 2024

BMW of Orland Park responded

We're glad to hear Tony kept you informed during your visit at BMW of Orland Park. We appreciate the feedback and are here if you need anything else!

December 28, 2024

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Corey was very helpful and courteous. He’s a real asset at your dealership. Service was quick. More

by BVOLLRATH2000
Service Price Transparency
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Recommend Dealer
Yes
Dec 30, 2024

BMW of Orland Park responded

We are glad to hear that Corey was so helpful. Thanks for choosing BMW of Orland Park!

December 28, 2024

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Employee Rating

Cory Kazienko at the services was very courteous and helpful and my car was taken well care of. More

by MISHA_ISB
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Hatchett

Dec 30, 2024

BMW of Orland Park responded

We are going to hear that Cory provided excellent service. Thanks for trusting BMW of Orland Park with your automotive needs.

December 23, 2024

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BMW Orland Park provides an excellent service experience. I have high confidence of a positive outcome on each visit to the dealership. More

by GGERAMI
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Recommend Dealer
Yes
Dec 23, 2024

BMW of Orland Park responded

Thank you for sharing your confidence in BMW of Orland Park! We're delighted to know that each visit meets your expectations and provides an excellent service experience. We look forward to serving you again soon!

December 20, 2024

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Employee Rating

Quick professional service. Pointed out price special for the service that my car was in need of. More

by DAN.KWASIGROCH
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Recommend Dealer
Yes
Dec 23, 2024

BMW of Orland Park responded

Dan, thank you for sharing your kind words about BMW of Orland Park! We appreciate your five-star review.

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