Tony Scanlon
Tony Scanlon at BMW of Orland Park
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Tony Scanlon

Service Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.7
68 Reviews
4.7

68 Reviews

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68 Reviews of Tony Scanlon

November 21, 2024

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Employee Rating

Service was personal and efficient. Everyone involved in the process made me feel like a valued customer. More

by BICKLEYLV11
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Shelly in Loaners.

Nov 21, 2024

BMW of Orland Park responded

We're delighted to hear that you felt valued during your visit to BMW of Orland Park. Our team is committed to providing personal and efficient service, so it's great to know we hit the mark for you, Bickley!

November 18, 2024

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Great service! ,I got there before my scheduled appointment & they were able to service me. More

by LASHANDABROWN30
Service Price Transparency
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Recommend Dealer
Yes
Nov 18, 2024

BMW of Orland Park responded

Thanks so much for your review. We look forward to your next visit to BMW of Orland Park!

November 17, 2024

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Employee Rating

Tony and the entire service team are extremely professional and actually understand and listen to their customers. Tony understands us " M guys" very well as we are very particular with our cars. More

by orange audi rich
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Recommend Dealer
Yes
Nov 18, 2024

BMW of Orland Park responded

It's fantastic to hear that Tony and the service team at BMW of Orland Park provided such attentive and professional care. We appreciate your trust in us, especially when it comes to understanding the unique needs of our customers. Thanks for choosing us!

November 17, 2024

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The service was excellent; Tony provided great assistance and was very courteous. I would recommend More

by RENEEBANKS
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Recommend Dealer
Yes
Nov 18, 2024

BMW of Orland Park responded

Renee, it was Tony and our team's pleasure to assist you. Thank you from all of us here at BMW of Orland Park!

November 15, 2024

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Employee Rating

Ongoing review of current project . .. due to the age of my vehicle, we ran into a few complications, but the teamwork and shared communication is helping us to resolve all related outst More

by THGLLC
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Coster , Nathan Schneider, SF; Courtney, Cashier; Cory, Service Coordinator; Dennis Kuk, Parts

Nov 15, 2024

BMW of Orland Park responded

Thank you for sharing your experience with BMW of Orland Park! We're glad to hear that our team's communication and collaboration are helping address the complications. We appreciate your patience and trust in us as we work through this project together.

November 11, 2024

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Tony Scanlon is an excellent service advisor. He is honest, friendly and knowledgeable advisor. He is great to work with! More

by amjoy0512
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Recommend Dealer
Yes
Nov 11, 2024

BMW of Orland Park responded

We're delighted to hear that Tony provided you with such excellent service at BMW of Orland Park. Thank you for sharing your experience!

November 10, 2024

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Great customer service! Service techs do not try to upsell, they seem to care more about the customer than money they will make - thank you! More

by AMEDINA922
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Recommend Dealer
Yes

Other Employees Tagged: Mathew - certified technician

Nov 11, 2024

BMW of Orland Park responded

Thank you for sharing your positive experience with BMW of Orland Park! We're delighted to hear that our service techs provided great customer care without the pressure of upselling. We appreciate your feedback and look forward to serving you again in the future!

November 07, 2024

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Employee Rating

Excellent service provided by Nate, Shop Foreman on my 1990 E30 325i Sedan underbody refresh project. Timely, courteous, professional, great communicator! More

by THGLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney, Cashier; Cory, Service Coordinator; Dennis Kuk, Parts

Nov 07, 2024

BMW of Orland Park responded

We're delighted to hear that Nate provided excellent service for your 1990 E30 325i Sedan project at BMW of Orland Park! Our team takes pride in delivering professional and timely assistance. Thank you for sharing your experience with us!

November 07, 2024

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Employee Rating

Greeted at the car, provided courteous service and I was out of the dealership quickly. More

by INGRID Salzer
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Recommend Dealer
Yes
Nov 08, 2024

BMW of Orland Park responded

Thanks so much, Ingrid. We look forward to your next visit to BMW of Orland Park!

November 06, 2024

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Employee Rating

Tony was very helpful And working with me during a problem where BMW corporation had major delays in supplying a component. He kept me informed Of the status along the way More

by MBOGH
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Nov 07, 2024

BMW of Orland Park responded

We're glad to hear that Tony was able to assist you during the supply delay and keep you updated at BMW of Orland Park. Thank you for sharing your experience with us!

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