Tony McPhail
Tony McPhail at Mac Haik Chevrolet

Tony McPhail

Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.9
158 Reviews
4.9

158 Reviews

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158 Reviews of Tony McPhail

May 29, 2025

Dealership Rating
Employee Rating

Tony address my issues on my truck and as soon as the insurance was verified the auto repair department began working on my truck. More

by chrbrwn14
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 29, 2025

Mac Haik Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! That Great Mac Haik Feeling Brian Caldwell, Service Director

May 25, 2025

Dealership Rating
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No communication - did mint remember my name or vehicle - after picking up vehicle and having to return on a tow truck still waited almost a week before it was out of shop- should have been a priority to get More

by DNUSS2525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 30, 2025

Mac Haik Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Antione Burks, General Sales Manager, 281-596-6230

May 19, 2025

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Employee Rating

I am new to the dealership, but the level of service and professionalism is very much recognized and appreciated. You mobile (roadside) service is a great asset. It is very helpful and the young man, Chris More

by GaryM
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell

May 19, 2025

Mac Haik Chevrolet responded

Thank you, Gary! Chris and oru team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mac Haik Chevrolet. That Great Mac Haik Feeling Brian Caldwell, Service Director

May 18, 2025

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Employee Rating

Tyler and Scott were both great. Took great care of us from arrival to leaving in our new truck. Very straightforward process and we appreciated their time. More

by Wrporter18
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott Johnson, Tyler Collins

May 18, 2025

Mac Haik Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Antione Burks, General Sales Manager

May 16, 2025

Dealership Rating
Employee Rating

This dealership makes things easy. Never once felt pressured and they worked hard with the banks to secure a great rate. I would recommend anyone to go see Mac Haik! More

by GARRETTBAKER11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2025

Mac Haik Chevrolet responded

Thanks for sharing about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

May 07, 2025

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Employee Rating

I have always liked Mac Haik. I bought my 2013 Tahoe new and have never missed an "annual" checkup during the last 12 years. I love my Tahoe, purchased it in 2013 with Robert Wolf More

by AHTHELUXURY
Recommend Dealer
Yes
May 07, 2025

Mac Haik Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mac Haik Chevrolet, we look forward to having you as a valued customer for many years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

May 01, 2025

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Employee Rating

Amongst the issues currently going with with GM vehicles, I can first hand say that WHERE you purchase your vehicle matters. Mac Haik is wonderful and will go above and beyond to make sure their customers ar More

by trista.ewing
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Wolf, Brian Caldwell , Mick Ochoa ⭐️⭐️⭐️⭐️⭐️

May 01, 2025

Mac Haik Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! That Great Mac Haik Feeling Brian Caldwell, Service Director

April 12, 2025

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Employee Rating

As always Mac Haik took care of my problem. Quick evaluation, quick turnaround. Couldn’t be happier. More

by c.mcclure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 09, 2025

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Employee Rating

Fantastic service department, they were able to fix my tire pressure sensor problem quickly and cost efficient. More

by danield2025
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

April 02, 2025

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Employee Rating

Everyone at the dealership is very nice and treat you the way they should and I'm very pleased with their work More

by Kimmygzz95
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell

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