Tom Stegeman

Because I'm a girl. ..... You keep telling me there is nothing wrong with my car, keep charging me for a diagnostic test and still fix nothing. My cheap $20 reader brings ..... You keep telling me there is nothing wrong with my car, keep charging me for a diagnostic test and still fix nothing. My cheap $20 reader brings up a code but yours supposedly don't. And how does an engine light turn off that's been on for 2 weeks....you all cleared the code, that's how.... It was not "doctor syndrome" like you said, cars don't do that! I was told I wouldn't be charged for 2nd diagnostic test because it was the same issue....here I am $450 & 2 test later. More

by SkyeBlue Verified Customer Verified Customer

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A special thank you to you’re service center staff at Joe Machens Capital Ciry Ford Jefferson City, Missouri for getting me in so quickly at the end of the day (Friday, 1/23/2026) to fix a tire repair on my Machens Capital Ciry Ford Jefferson City, Missouri for getting me in so quickly at the end of the day (Friday, 1/23/2026) to fix a tire repair on my company vehicle before the winter storm this past weekend. The service center deserves five gold stars for their continued center of excellence in customer service. Thank you. More

by Allen Schollmeyer Verified Customer Verified Customer

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Judy is a great salesperson. She is the reason I do business with Joe Machens. She is the reason I do business with Joe Machens. More

by STEVEN.PEMBERTON Verified Customer Verified Customer

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Everyone was very helpful not just my sales man but everyone was really helpful to help me get the vehicle that I wanted liked and needed down to the color and what I wanted on it they are all a super everyone was really helpful to help me get the vehicle that I wanted liked and needed down to the color and what I wanted on it they are all a super helpful group of people from top to bottom More

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After several months of looking, I found a truck. Mike was great. Nice people in the dealership. I will most certainly use Mike again. Mike was great. Nice people in the dealership. I will most certainly use Mike again. More

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It was all good that they were plea all the young man took care of me real good took care of me real good More

by ronwright112 Verified Customer Verified Customer

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Always a great car, solid deal, and smooth sales process with Capital City Ford & Josh Hubbard the “croc star.” with Capital City Ford & Josh Hubbard the “croc star.” More

by JD Verified Customer Verified Customer

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Great people and friendly. I would recommend them for a place to go to buy a ford I would recommend them for a place to go to buy a ford More

by wisedmconstruction Verified Customer Verified Customer

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I have been going to capital city machens ford for over 25 years. They always treat me great. 25 years. They always treat me great. More

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As a repeat client, I have always been satisfied with the level of service provided. Mike effectively worked to locate the vehicle I wanted, providing regular progress updates. Josh streamlined the paperwork level of service provided. Mike effectively worked to locate the vehicle I wanted, providing regular progress updates. Josh streamlined the paperwork process, clearly explaining and addressing all my questions. Tom followed up to ensure I had no further questions or concerns. Mike, Josh, and Tom made my car-buying a positive experience. More

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