Todd Forbis
Todd Forbis at Germain Honda of Surprise

Todd Forbis

Service Manager

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.6
18 Reviews
4.6

18 Reviews

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18 Reviews of Todd Forbis

December 22, 2025

Dealership Rating
Employee Rating

Robert was/is amazing. Took care of everything I needed with expert knowledge. All I need from a dealer and more. More

by SIRANDREWPHILLIPS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Solis

Dec 22, 2025

Germain Honda of Surprise responded

It means a lot to us to know that Robert left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! Best Regards, Sassha Motz General Manager

October 31, 2025

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Excellent service, Robert was very friendly and helpful. I enjoy when I come for service More

by kathy.oberg
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Recommend Dealer
Yes
Nov 04, 2025

Germain Honda of Surprise responded

Thanks you! We're glad to hear that you had a pleasant and accommodating experience with us, and we hope to work with you again in the future. Best Regards, Sassha Motz General Manager

October 13, 2025

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Very helpful and informative. It was a great experience and I felt confident everything was done More

by Sandymahoney
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Recommend Dealer
Yes
Oct 14, 2025

Germain Honda of Surprise responded

Thank you so much for your wonderful review and recommendation! Providing quality and efficient service is so important to us, and we are pleased that our team's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels! Best Regards, Sassha Motz General Manager

October 09, 2025

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Everything was perfect! Thanks for making the process so easy! Got me in and out More

by Redrobin9904
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Recommend Dealer
Yes
Oct 09, 2025

Germain Honda of Surprise responded

Our team is pleased to know your visit met our high 5-star standards for quality and efficiency. See you next time. Best Regards, Sassha Motz General Manager

September 25, 2025

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Customer service was outstanding, I brag on Honda support all the time. They all have Wings on their backs. More

by p7229e1
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Recommend Dealer
Yes
Sep 30, 2025

Germain Honda of Surprise responded

Your continued business and positive feedback mean so much to us all. Thank you for sharing. Best Regards, Sassha Motz General Manager

July 28, 2025

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Great service, the dealer will treat you like family. Love the maintenance team, and their fast work. More

by tristancharbonneau96
Service Price Transparency
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Recommend Dealer
Yes
Jul 28, 2025

Germain Honda of Surprise responded

We thank you for your trust in our team and your kind recommendation. We are so happy to have you as part of our Germain family. Best Regards, Sassha Motz General Manager

July 14, 2025

Dealership Rating
Employee Rating

Ivan provided great service and was easy to work with. Ty Crews in Finance was also great. Have worked with Ty a number of times with different leases and a previous purchase. Also very helpful was Bra More

by wharala
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Jul 15, 2025

Germain Honda of Surprise responded

Your continued business and trust in our team mean so much to us all. Our staff is truly dedicated to customer care and we are fortunate to have them on our team taking great care of our valued customers. Best Regards, Sassha Motz General Manager

Jul 15, 2025

wharala responded

I have had the pleasure of working with what I consider an outstanding auto dealer.. Thank you Shasta and your entire staff. There may be other dealerships who operate on the same level of customer service, but I really don’t think we could find one better.

July 02, 2025

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They don’t want to help there customers and go against them and also get you into a car they want you to be in . You get nothing you want ! More

by Dylan
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Recommend Dealer
No

Other Employees Tagged: Maria Jimenez

June 30, 2025

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The time estimate of service was met perfectly, and the waiting area was large, well furnished and even had a few nice amenities. More

by rickjanell
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Recommend Dealer
Yes

Other Employees Tagged: Kristina Miranda

Jun 30, 2025

Germain Honda of Surprise responded

We thank you for your business and for sharing your positive experience with our service team. Your overall satisfaction means so much to us all. Best Regards, Sassha Motz General Manager

June 27, 2025

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Employee Rating

They are always courteous, though, knowledgeable, brave, clean, honest, reverent, to do their duty to God and country. There, 15 words. More

by gary_m
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Recommend Dealer
Yes
Jun 27, 2025

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your automotive service needs. Best Regards, Sassha Motz General Manager

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