Todd Forbis
Todd Forbis at Germain Honda of Surprise

Todd Forbis

Service Manager

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

Contact Me
4.3
12 Reviews
4.3

12 Reviews

Write a Review

12 Reviews of Todd Forbis

July 02, 2025

Dealership Rating
Employee Rating

They don’t want to help there customers and go against them and also get you into a car they want you to be in . You get nothing you want ! More

by Dylan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Maria Jimenez

June 30, 2025

Dealership Rating
Employee Rating

The time estimate of service was met perfectly, and the waiting area was large, well furnished and even had a few nice amenities. More

by rickjanell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristina Miranda

Jun 30, 2025

Germain Honda of Surprise responded

We thank you for your business and for sharing your positive experience with our service team. Your overall satisfaction means so much to us all. Best Regards, Sassha Motz General Manager

June 27, 2025

Dealership Rating
Employee Rating

They are always courteous, though, knowledgeable, brave, clean, honest, reverent, to do their duty to God and country. There, 15 words. More

by gary_m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2025

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your automotive service needs. Best Regards, Sassha Motz General Manager

June 23, 2025

Dealership Rating
Employee Rating

Great service! Efficient, very professional. Always a good experience, no waiting. Staff is always friendly More

by kscullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2025

Germain Honda of Surprise responded

Your continued business and positive feedback mean so much to us all. Thank you for sharing. Best Regards, Sassha Motz General Manager

June 09, 2025

Dealership Rating
Employee Rating

Service dept. was very helpful, courteous, and friendly. Notified me when appropriate and worked with me to correct any issues that arose. More

by tim@countryman.co
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

Germain Honda of Surprise responded

Thank you for letting us know that our team ensured you and your Honda were a top priority and were thoroughly taken care of. Best Regards, Sassha Motz General Manager

May 26, 2025

Dealership Rating
Employee Rating

Professional and work estimates accurate. Time estimate was on target. People are happy and professional More

by ggcrump67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Germain Honda of Surprise responded

Your overall satisfaction means so much to us all. Thank you for choosing Germain for your automotive service needs. Best Regards, Sassha Motz General Manager

May 22, 2025

Dealership Rating
Employee Rating

The Service section was quick and professional. The work was completed in a timely manner. More

by teejayr14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Solis

May 23, 2025

Germain Honda of Surprise responded

Thank you for sharing your positive and efficient service experience with our team. Best Regards, Sassha Motz General Manager

May 22, 2025

Dealership Rating
Employee Rating

Todd and Robert were very helpful and responsive helping me resolve the issues with my car. More

by walshvickie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Solis

May 23, 2025

Germain Honda of Surprise responded

Thank you for letting us know that Todd and Robert for helpful in resolving your vehicle concerns. They are both dedicated to customer satisfaction and we are pleased they took great care of you. Best Regards, Sassha Motz General Manager

May 22, 2025

Dealership Rating
Employee Rating

ROBERT WAS VERY HELPFUL AND KNOWLEDGEABLE. GREAT CUSTOMER SERVICE I WILL DEFINITELY BE BACK AND I WILL TELL EVERYONE WHO NEEDS SERVICE TO GO SEE ROBERT AND THE CREW AT GERMAIN HONDA! More

by vgallegos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

Germain Honda of Surprise responded

We appreciate your business and kind recommendation of our service team. Best Regards, Sassha Motz General Manager

April 24, 2025

Dealership Rating
Employee Rating

Here’s a corrected version of your sentence: I requested a supervisor, and when he arrived, he wasn't polite at all. He started talking in a loud voice and did not pay attention to my concerns. He More

by sgil.75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Maria Jimenez

Apr 30, 2025

Germain Honda of Surprise responded

We are disappointed to learn your visit wasn't the 5-star experience our team works hard to deliver. Our service manager, David McKee has tried to contact you so he may discuss your visit with you. Please contact David at 602-875-8650 or dmckee@germaincars.com so he may learn more about your experience. Best Regards, Sassha Motz General Manager 602-875-8600 smotz@germaincars.com

1

Dealership Inventory (210 Vehicles)

new 2025 Honda CR-V car, priced at $33,977
2025 Honda CR-V
new
Canyon exterior
CVT
All-wheel Drive
new 2026 Honda Civic Si car
2026 Honda Civic Si
new
Crystal Black Pearl exterior
Manual
Front-wheel Drive
new 2025 Honda Civic Hybrid car, priced at $31,419
2025 Honda Civic Hybrid
new
Solar Silver Metallic exterior
CVT
Front-wheel Drive
new 2025 Honda CR-V car, priced at $32,402
2025 Honda CR-V
new
Platinum White Pearl exterior
CVT
All-wheel Drive
new 2025 Honda Odyssey car, priced at $41,875
2025 Honda Odyssey
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
new 2025 Honda CR-V car, priced at $31,971
2025 Honda CR-V
new
Canyon exterior
CVT
All-wheel Drive