Tina Dewald
Tina Dewald at Smythe Volvo
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Tina Dewald

Service Department Assistant

Smythe Volvo

40 River Road
Summit, NJ 07901

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5.0
144 Reviews

I have recently joined the Smythe Volvo team with a strong background in customer service. What I enjoy most about my work is the upbeat energetic environment and the ability to diligently maintain customer satisfaction. Working with experienced, motivated management with high standards and expectations is refreshing in the automobile industry. I see myself behind the wheel of the Volvo S60 T5. The sporty styling is most appealing and as with all Volvo models, it boasts strong safety standards. Outside of the work environment I enjoy a healthy lifestyle, eating right and working out at the gym daily. I also love the beach, kayaking and spending as much time with my two boys as possible.

5.0

144 Reviews

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144 Reviews of Tina Dewald

September 10, 2024

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Employee Rating

Service was par Excellence. As always David was extremely responsive and helpful. he is quick to diagnose and address the problem. More

by Shahbaz
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Recommend Dealer
Yes
Sep 28, 2024

Smythe Volvo responded

“Par Excellence”! Quite a competent and very rewarding for our service team to read. Thank you for taking the time to share your experience. We appreciate your business.

July 23, 2024

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Thank you to Doug, Dina, Tom, Tina and the rest of the team for recently helping me with my 2021 xc40. In addition, the team continues to help me with multiple Smythe volvos at any one time. Sales is im More

by johnwauters
Service Price Transparency
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Recommend Dealer
Yes
Jul 23, 2024

Smythe Volvo responded

Thank you for this fantastic review of our service department. We are fortunate to have a customer like you.

June 26, 2024

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Tom Coward was my Service Rep on our last visit to Smythe - He is the epitome of excellent customer service as is the entire Service Department team. We have been going to Smythe Volvo for 25+ years and w More

by Joyce L. Martinsen
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam , Dina Thomson

Jun 28, 2024

Smythe Volvo responded

Wonderful review! Tom is the epitome of excellent service. We are fortunate to have him on our team and we are fortunate to have customers like you.

June 17, 2024

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As we have come to expect, Tom Coward and the rest of the team at Smythe's service department took great care of us again twice lately. The appointment calls were promptly answered and convenient appointmen More

by Richard
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Recommend Dealer
Yes

Other Employees Tagged: Tom Coward , Dina Thomson

Jun 28, 2024

Smythe Volvo responded

Your time is important to us. It’s my Volvo. We focus on continually improving our process to make sure we respect that. Tom Coward is a master at this. Thank you for taking my time out of your day to post this excellent review about Tom Coward, Tina and our service team.

June 12, 2024

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Extremely professional gets the job done! ! Explains in detail work being performed. Waiting are stocked with goodies More

by lporschen
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Regina Krauza, Billy Shannon , Dina Thomson

Jun 28, 2024

Smythe Volvo responded

What a great review for our service department. We are fortunate to have such a great staff and to have customers like you. We appreciate your business.

May 28, 2024

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The service at Smythe Volvo is outstanding! They take great care of my car and are prompt, professional, and friendly. More

by ceverett
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Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Regina Krauza , Dina Thomson

Jun 07, 2024

Smythe Volvo responded

What a wonderful review and thank you for taking the time to share your experience of our service department. It is rewarding for us to read. We look forward to seeing you the next time around.

May 08, 2024

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They employ good staff, and try to resolve your issues as quickly as they can More

by Asher
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Recommend Dealer
Yes

Other Employees Tagged: Mark Terry, Billy Shannon

Jun 07, 2024

Smythe Volvo responded

We are fortunate to have such a strong service department and fortunate to have customers like you. Thank you for posting this awesome review.

May 07, 2024

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Efficient, courteous, and professional. They took care of the problem and got me back on the road. More

by MG
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Recommend Dealer
Yes

Other Employees Tagged: Todd Colbeth

Jun 07, 2024

Smythe Volvo responded

Thank you that is what we are striving for. Glad to know you had the experience you did. Thank you for taking the time out of your day to share your experience of our service department.

May 06, 2024

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doug is the best. ... always takes care of me. Dina too... both fantastic, friendly, courteous, friendly More

by yedafish
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Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

May 16, 2024

Smythe Volvo responded

Dina and Doug are all of these things and thank you for saying so. Thank you for taking the time to share your experience in our service department.

April 25, 2024

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Employee Rating

They are diligent, professional, capable, and communicative. I value their service and professionalism, and will stay with them. More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, David Ferrence

May 05, 2024

Smythe Volvo responded

Wonderful review! This review is very rewarding for our service department to read. We appreciate your business.

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