Tim Wilkins

Service was awesome with everyone I spoke with. Tim Wilkins went above and beyond to take care of us especially when the unexpected happened. The Rental Car / Loaner staff as well and the other S Tim Wilkins went above and beyond to take care of us especially when the unexpected happened. The Rental Car / Loaner staff as well and the other Service Advisors when we had to speak with someone else. All were kind, courteous, professional, and very a knowledgeable in their ares of expertise. They all were willing to take a step further to make sure everything was best for our convience. More

by aylfj Verified Customer Verified Customer

Report | Print

Tim was very easy to work with. He addressed all my concerns with the vehicle quickly. He addressed all my concerns with the vehicle quickly. More

by juliehamiltontx Verified Customer Verified Customer

Report | Print

James Wood always exceeds my expectations for the service needs of my vehicles. I have bought over 8 vehicles from them over the years. They offer competitive rates on all their services. needs of my vehicles. I have bought over 8 vehicles from them over the years. They offer competitive rates on all their services. More

by STEVEDECK60 Verified Customer Verified Customer

Report | Print

James wood auto park was very good and timely. Responded well to questions and concerns. Thank you Responded well to questions and concerns. Thank you More

by corleycole Verified Customer Verified Customer

Report | Print

Great communication from the Service Advisor. The shuttle ride home and back to the Dealership is important since I live alone. The shuttle ride home and back to the Dealership is important since I live alone. More

by LUBKDAN Verified Customer Verified Customer

Report | Print

They handled the issue with our new car. Treated us great. Jagger was instrumental to the process. Very pleased! Treated us great. Jagger was instrumental to the process. Very pleased! More

by LYDAMELIO Verified Customer Verified Customer

Report | Print

James Wood is a great dealership who takes care of their clients. Anytime I need service, I always book my appointments with Tim Wilkins. He's very professional, knows what he's talking about with confide clients. Anytime I need service, I always book my appointments with Tim Wilkins. He's very professional, knows what he's talking about with confidence and always does a great job keeping me updated. Appreciate the great customer service with Tim and at James Wood! More

by hawkinsjohn1 Verified Customer Verified Customer

Report | Print

Fast service and friendly staff. It is always an enjoyable process when I have my service done at James Wood. It is always an enjoyable process when I have my service done at James Wood. More

by mshumphries77 Verified Customer Verified Customer

Report | Print

Happy with the work performed and the communication from the service writer. Seems to take longer than expected to complete the work though. the service writer. Seems to take longer than expected to complete the work though. More

by FIDDCO Verified Customer Verified Customer

Report | Print

Ive owned several f150’s in the past. Decided on a change. I bought a Chevy Silverado from James wood. I can’t say that I got a smoking deal but that’s just the way things were when I de Decided on a change. I bought a Chevy Silverado from James wood. I can’t say that I got a smoking deal but that’s just the way things were when I decided to pull the trigger. Having said all that I can’t say a bad word about James wood or their service department. Im Not one who writes many reviews but they In My mind are worth writing one for. Dealt with many dealers in the past and James wood is great. No pushy salesmen or women. Laid back environment. Which was very cool in my mind. If you’re outside looking you will not get jumped by a bunch of vultures. I thought that was awesome. Find something your interested in go inside and John terry will send you home in a new pickup. The people inside are not a bunch of blow hards. John has been there many years. Never have I dealt with a new vehicle salesperson that has been with a dealer so long. Salesmen come and go like the weather. James wood must be doing something right. I’ve only had my truck in the service department twice because it only has 3000 miles on it. First time for a small issue and second time for the first oil change. Couldn’t be happier with how my service advisor Tim Wilkins has taken care of me in a very very good and timely manner. Oh yeah and I’m really surprised at how I like my new Chevy Silverado RST. I was wondering for a few days if I made the right decision on my new purchase. I can tell you I really like my new pick up so far. Absolutely no complaints thus far. I have been well taken care of from the whole staff a James wood. Steve in Denton More

by stevekozubek Verified Customer Verified Customer

Report | Print