

Dealership Experience
5 yrs, 11 mos
Industry Experience
26 yrs, 7 mos
258 Reviews
Write a Review258 Reviews of Tim Wilkins
July 11, 2025
Rating: ★☆☆☆☆ I had a disappointing experience with the service for my Chevy Traverse 2024. The appointment was set for 2 pm, but I had to wait for at least 15-20 minutes before a service advisor arriv the service for my Chevy Traverse 2024. The appointment was set for 2 pm, but I had to wait for at least 15-20 minutes before a service advisor arrived. After the service, we didn’t receive a call to pick up the car. I had to call to find out that the vehicle was ready. Unfortunately, it wasn’t washed or vaccinated and was returned in its original dirty condition. Overall, the lack of communication and attention to detail was very frustrating. More
Other Employees Tagged: Gavynn Norris
July 09, 2025
It's hard to know when your battery is going to die. But fortunately, they squeezed me in to replace it that morning after I got it started. But fortunately, they squeezed me in to replace it that morning after I got it started. More
Other Employees Tagged: Gavynn Norris
June 29, 2025
Kenneth, was very helpful in researching and getting me the best deal available for my extended warranty. Tim Wilkins, in the service department was very up front with wait time expectations I might face the best deal available for my extended warranty. Tim Wilkins, in the service department was very up front with wait time expectations I might face with service on my car. Fortunately, they were able to get me back in my car in a much shorter timeframe. I have always had very professional interaction and service from James Wood employees. More
Other Employees Tagged: Kenneth Wood
June 21, 2025
Excellent service! I was in and out quicker than scheduled! My advisor is the best! I was in and out quicker than scheduled! My advisor is the best! More
Other Employees Tagged: Mike Belew
June 20, 2025
The overall experience was phenomenal. Edwin Chan really made sure I was taken care of in a timely manner. Special thanks to the technician for fixing my vehicle right the first time. Also Edwin Chan really made sure I was taken care of in a timely manner. Special thanks to the technician for fixing my vehicle right the first time. Also all of the advisors have been great and always helped while being very kind. Recommend to all of my friends and family to do business with James Wood More
Other Employees Tagged: Roger Musgrove, Jarrett Abel, Edwin Chan, Samantha Oliphant, Jared Laska, Gavynn Norris, Mike Belew, Robert Cook, Jonatan Camunez