Thomas Wiley | Page 6

Such a bad experience. ...We were sold a brand new car with a broken part. After we signed the papers, salesman told us while handing over the key that there is some minor d ...We were sold a brand new car with a broken part. After we signed the papers, salesman told us while handing over the key that there is some minor damage that needs to be fixed and it will take only 20 mins. We took the car next day and were told that a part needs replaced. It took one whole week of follow ups and constant message like part did not arrive even though they said they will get the part in one day. Finally, they fixed the car but it took 3 additional trips and agony. The salesman Buntly refused to help when we complained within 3 days. I am not sure who Thomas Wiley is but we dealt with Quinton. No apology over this whole saga. Never going there again. More

by meenuagg07 Verified Customer Verified Customer

Report | Print

It’s was. Good ! I want to say thank you too my buddy Dee end islam Good ! I want to say thank you too my buddy Dee end islam More

by Leni Verified Customer Verified Customer

Report | Print

Not in my dreams, happy with everything the dealership offered a 10 out of 10 offered a 10 out of 10 More

by ponteh999 Verified Customer Verified Customer

Report | Print

They are always kind people work with me. everything is good with this dealership. 3 cars bought. everything is good with this dealership. 3 cars bought. More

Report | Print

I came to the dealership to mainly look but if given the right deal I was ready to buy. Jeff was a great salesman and made us feel at home and gave us the best deal he could. Enjoyed the experience and woul right deal I was ready to buy. Jeff was a great salesman and made us feel at home and gave us the best deal he could. Enjoyed the experience and would highly recommend Toyota Direct for someone’s next vehicle purchase. More

by slick_rick122 Verified Customer Verified Customer

Report | Print

It was perfect and would like to work with you again and will recommend to order will recommend to order More

by anyafozao Verified Customer Verified Customer

Report | Print

Both people were really curious, the staff there is second to none, and they got me in and out in a timely manner second to none, and they got me in and out in a timely manner More

by DB Verified Customer Verified Customer

Report | Print

Walked in without an appointment to test drive a Prius. Russell promptly greeted me, let me test drive on my own, and provided a no hassle negotiation process. The simplest transaction I’ve ever made! Russell promptly greeted me, let me test drive on my own, and provided a no hassle negotiation process. The simplest transaction I’ve ever made! More

by aseiler1 Verified Customer Verified Customer

Report | Print

Islam and his team was great at helping us! We really appreciate the smooth transition We really appreciate the smooth transition More

by thuy202026 Verified Customer Verified Customer

Report | Print

Knowledgeable and polite sales staff. Everything was clearly explained. Answered all my questions. I will return for next vehicle. Everything was clearly explained. Answered all my questions. I will return for next vehicle. More

by mpdarling1 Verified Customer Verified Customer

Report | Print