Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Terry Quinn
Terry Quinn at SIERRA CHEVROLET OF MONROVIA

Terry Quinn

Service Manager

SIERRA CHEVROLET OF MONROVIA

1450 S Shamrock Ave
Monrovia, CA 91016

4.7
27 Reviews
4.7

27 Reviews

Write a Review

27 Reviews of Terry Quinn

May 31, 2024

Dealership Rating
Employee Rating

Bad customer care . Person use my email and I have asked to be removed from this list and still have not been removed. More

by bdmjem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Hoffman, Douglas Sievertson, Samantha Peinado, Tanya Ruiz, Joe Jimenez, John Twiford, Will Cruz, Edwin Cardiel, Marvin Orellana

Helpful
Report | Print
Jun 03, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for sharing your feedback. We take your concerns seriously and will share them with our team to get this taken care of promptly. If there is anything else you would like to discuss, please feel free to contact us directly. Sincerely, The Sierra Chevrolet Team

April 25, 2024

Dealership Rating
Employee Rating

I'll be coming back to buy another car soon And enjoyed the great customer service More

by Christianaguilar1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Zuno, Samantha Peinado, Tanya Ruiz, Joe Jimenez, John Twiford, Andy Wiesman, Alfonso Hernandez, Andrew Lisk, Brian Hernandez

Helpful
Report | Print
Apr 26, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the great review, Christian. Please come visit us if you need anything else, be it service or sales. Sincerely, The Sierra Chevrolet Team

April 15, 2024

Dealership Rating
Employee Rating

Tanya was great to work with and the waiting area is a pleasant place to hang. More

by NUDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Joe Jimenez, John Twiford, Marvin Orellana

Helpful
Report | Print
Apr 17, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Sierra Chevrolet Team

April 12, 2024

Dealership Rating
Employee Rating

Nice to get current information on my vehicle. I feel part of the loop. I don't need only one person to have the info of my vehicle More

by THOMASYOUNG65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Joe Jimenez, John Twiford, Marvin Orellana

Helpful
Report | Print
Apr 15, 2024

SIERRA CHEVROLET OF MONROVIA responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Sierra Chevrolet Team

April 01, 2024

Dealership Rating
Employee Rating

Very friendly and easy to work with staff. Very good communication Highly recommend this dealership. More

by eminator07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Joe Jimenez, John Twiford, Marvin Orellana

Helpful
Report | Print
Apr 03, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Sierra Chevrolet satisfied. We are very appreciative of your 5-star review and recommendation. Sincerely, The Sierra Chevrolet Team

March 23, 2024

Dealership Rating
Employee Rating

Came in and didnt have to wait very long, Tanya was very profeccional helped me out and got me a ride to for my lunch. More

by gasparmolinacampos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Joe Jimenez, John Twiford, Marvin Orellana

Helpful
Report | Print
Mar 25, 2024

SIERRA CHEVROLET OF MONROVIA responded

It’s great to know that Tanya provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Sierra Chevrolet Team

November 10, 2023

Dealership Rating
Employee Rating

Always a great experience with this dealership. The only place I will take my Chevy. Thank you!! More

by GHATZENBELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Joe Jimenez, John Twiford, Marvin Orellana , Jake North

Helpful
Report | Print
Nov 10, 2023

SIERRA CHEVROLET OF MONROVIA responded

Thanks for the love! We're thrilled you always enjoy working with our team at Sierra Chevrolet for your automotive needs. We hope to be of service to you for many more years to come!

November 02, 2023

Dealership Rating
Employee Rating

Since the new management came in its Faster service and no lies / stalling like the last management gave all the time when I needed an update on my repair More

by Cameron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Nov 03, 2023

SIERRA CHEVROLET OF MONROVIA responded

Cameron, thank you for sharing positive feedback with us! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what our team has been providing for you, recently. We look forward to your next visit!

October 26, 2023

Dealership Rating
Employee Rating

They handle my maintenance while I wait. This is what I need, because I need my truck every day. Thank you! More

by DFARGUSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Joe Jimenez, John Twiford, Marvin Orellana

Helpful
Report | Print
Oct 26, 2023

SIERRA CHEVROLET OF MONROVIA responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the efficient work delivered by our service department. We hope you'll continue to make Sierra Chevrolet your first choice for service!

October 06, 2023

Dealership Rating
Employee Rating

It is a good local dealership with great selection of new cars. The Service Department is lacking employees and it does not have a proper waiting room More

by kaspariant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado

Helpful
Report | Print
Oct 09, 2023

SIERRA CHEVROLET OF MONROVIA responded

Thank you for stopping by to share your feedback on our dealership! We appreciate knowing what you like and what you would like to see improved. The remodel we have planned will likely address your current issues, and we graciously look forward to serving you better with those improvements. Thanks for choosing Sierra Chevrolet!

1
2
3

Dealership Inventory (330 Vehicles)

new 2024 Chevrolet Traverse car, priced at $54,050
2024 Chevrolet Traverse
new
Summit White exterior
Automatic
All-wheel Drive
$54,050
View Details
new 2024 Chevrolet Silverado 2500 car, priced at $67,880
2024 Chevrolet Silverado 2500
new
Summit White exterior
Automatic
Four-wheel Drive
$67,880
View Details
new 2024 Chevrolet Silverado 1500 car, priced at $43,840
2024 Chevrolet Silverado 1500
new
Summit White exterior
Automatic
Rear-wheel Drive
$43,840
View Details
new 2024 Chevrolet Colorado car, priced at $50,775
2024 Chevrolet Colorado
new
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
$50,775
View Details
new 2024 Chevrolet Silverado 2500 car, priced at $58,295
2024 Chevrolet Silverado 2500
new
Summit White exterior
Automatic
Rear-wheel Drive
$58,295
View Details
new 2024 Chevrolet Equinox car, priced at $48,589
2024 Chevrolet Equinox
new
Sterling Gray Metallic exterior
Automatic
Front-wheel Drive
$48,589
View Details
View All Inventory