Taylor Adams
Taylor Adams at James Wood AutoPark
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Taylor Adams

Cadillac Drive Manager

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

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4.8
100 Reviews
4.8

100 Reviews

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100 Reviews of Taylor Adams

April 01, 2025

Dealership Rating
Employee Rating

Their reps need to explain cost accurately instead Of trying to use play on words to mislead Customers. More

by UYGD03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Franklin Wood

April 01, 2025

Dealership Rating
Employee Rating

My sales person was fabulous and the service department was great too when I waited to have my key programmed. More

by natha.cox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dee Ann Potendyk

April 01, 2025

Dealership Rating
Employee Rating

Amazing service every time from the Cadillac team! James Wood Autopark is the best out there! More

by beattie.taylor
Service Price Transparency
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Recommend Dealer
Yes

March 30, 2025

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Taylor did a great job communicating and creating a good experience. She helped ensure we were taken care of. More

by MARK.LAMONT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franklin Wood

Apr 01, 2025

James Wood AutoPark responded

Thank you, Mark! We truly appreciate your kind words about Taylor and are thrilled to hear that she created a great experience for you at James Wood Chevrolet Denton. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

March 29, 2025

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Employee Rating

On time with service on my vehicle. Very professional not a stick in the mud. Nice and knowledgeable More

by johnmontgomery37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

James Wood AutoPark responded

Thank you for your fantastic review! We're thrilled to hear that your vehicle service was timely and that our team at James Wood Chevrolet Denton was professional and knowledgeable. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

March 24, 2025

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Former employee who has great praise for James wood in every phase. My most recent experience was with the Cadillac service department. Great service and a ride home so I didn't have to wait and then sent More

by truckman913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our Cadillac service department at James Wood Chevrolet Denton. It's great to know that Taylor Adams provided excellent communication and that your air conditioning issue was resolved quickly. We appreciate your support and look forward to welcoming you back again for any future needs! Sincerely, James Wood AutoPark Management | 940-591-9663

March 23, 2025

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Employee Rating

Took car in check engine light was on. They didn’t have the part to fix said they would order and let me know when it’s in could take two weeks or more More

by Tdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand how important it is to address any issues with your vehicle promptly. At James Wood Chevrolet Denton, we strive to provide updates and support during this process. Please feel free to reach out to us if you have any further questions or would like assistance. We appreciate your patience and hope to resolve this for you soon! Sincerely, James Wood AutoPark Management | 940-591-9663

March 22, 2025

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Employee Rating

Great customer service. . Taylor is very polite. The service was completed in a timely manner. More

by veniceglockel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We appreciate your kind words about our customer service and Taylor's polite demeanor. We're thrilled to hear that your service was completed in a timely manner. We look forward to welcoming you back to James Wood Chevrolet Denton soon! Sincerely, James Wood AutoPark Management | 940-591-9663

March 18, 2025

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Employee Rating

They found the problems, ordered the parts, fixed my vehicle and was knowledgeable, polite and prompt. More

by RICKHENRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Alvey

Mar 19, 2025

James Wood AutoPark responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience at James Wood Chevrolet Denton. Our team strives to provide knowledgeable and prompt service, and it's wonderful to know that we met your expectations. We appreciate your feedback and look forward to helping you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

March 14, 2025

Dealership Rating
Employee Rating

Service writer Taylor Adams was great! However James Wood Cadillac wants to add a 3% credit card charge for using my Visa credit card. As long as they add a credit card charge for service, More

by MITCHBELL7
Service Communication
Recommend Dealer
No
Mar 18, 2025

James Wood AutoPark responded

Thank you for your feedback. We appreciate your kind words about Taylor. We understand your concerns regarding the credit card charge policy. We aim to provide transparency in our services at James Wood Chevrolet Denton, and we encourage you to contact us directly to discuss your experience further. Your thoughts are important to us as we strive for continuous improvement. Sincerely, James Wood AutoPark Management | 940-591-9663

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