

100 Reviews
Write a Review100 Reviews of Taylor Adams
April 01, 2025
Their reps need to explain cost accurately instead Of trying to use play on words to mislead Customers. trying to use play on words to mislead Customers. More
Other Employees Tagged: Franklin Wood
April 01, 2025
My sales person was fabulous and the service department was great too when I waited to have my key programmed. was great too when I waited to have my key programmed. More
Other Employees Tagged: Dee Ann Potendyk
March 30, 2025
Taylor did a great job communicating and creating a good experience. She helped ensure we were taken care of. experience. She helped ensure we were taken care of. More
Other Employees Tagged: Franklin Wood
March 29, 2025
On time with service on my vehicle. Very professional not a stick in the mud. Nice and knowledgeable Very professional not a stick in the mud. Nice and knowledgeable More
Other Employees Tagged: Jarrett Abel, Edwin Chan, Mike Belew
March 24, 2025
Former employee who has great praise for James wood in every phase. My most recent experience was with the Cadillac service department. Great service and a ride home so I didn't have to wait and then sent every phase. My most recent experience was with the Cadillac service department. Great service and a ride home so I didn't have to wait and then sent a car to pick me up. Had an aircon issue which was corrected within a few hours. Taylor Adams did a great job communicating and I am completely satisfied with her performance. Thank you More
March 23, 2025
Took car in check engine light was on. They didn’t have the part to fix said they would order and let me know when it’s in could take two weeks or more They didn’t have the part to fix said they would order and let me know when it’s in could take two weeks or more More
March 18, 2025
They found the problems, ordered the parts, fixed my vehicle and was knowledgeable, polite and prompt. vehicle and was knowledgeable, polite and prompt. More
Other Employees Tagged: Rachel Alvey
March 14, 2025
Service writer Taylor Adams was great! However James Wood Cadillac wants to add a 3% credit card charge for using my Visa credit card. As long as they add a credit card charge for service, However James Wood Cadillac wants to add a 3% credit card charge for using my Visa credit card. As long as they add a credit card charge for service, I’ll never bring my Cadillac for service back again. More

