Tanner Pitocchelli | Page 12

Everyone was helpful, and they made the process easy for a first time lessor like me. a first time lessor like me. More

by ginnynaughton Verified Customer Verified Customer

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On the day of my appointment, the weather was extraordinarily hot!! I entered the service area and was immediately serviced with courtesy and patience. Tanner was professional and kind explaini extraordinarily hot!! I entered the service area and was immediately serviced with courtesy and patience. Tanner was professional and kind explaining to me what would be involved in resolving the required service. I received notification that other items needed attention and customer approval. This action delayed the completion of the service, however, all the issues were completed resolved to my satisfaction. It was a long day, but successful More

by RFM42 Verified Customer Verified Customer

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great experience! I has a really easy time getting my car serviced. would highly recommend I has a really easy time getting my car serviced. would highly recommend More

by JFINE33 Verified Customer Verified Customer

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My service took longer than usual, but Tanner kept me informed and took some $ off my bill by way of apology. He was friendly and helpful! informed and took some $ off my bill by way of apology. He was friendly and helpful! More

by JANEANDJOHNROBERTS Verified Customer Verified Customer

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Easy to get to off a main highway. They do have 4 CSR. But they need to all get on the same page. They do have 4 CSR. But they need to all get on the same page. More

by ntbro Verified Customer Verified Customer

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They service department should be clear on whether they will be keeping a vehicle over night for service or not. Plus all services performed on a vehicle should be noted on the customers invoice! I had to will be keeping a vehicle over night for service or not. Plus all services performed on a vehicle should be noted on the customers invoice! I had to call to confirm whether my tire rotation was done. They said yes, but how do I really know for sure. Guess I'll have to chaulk the tires if I go back. More

by CJLEVA57 Verified Customer Verified Customer

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The work took much longer and was much more expensive than I had anticipated. A 4 hour job took more than 2 days. They didn't even look at the car until late in the first day despite my early appointmen than I had anticipated. A 4 hour job took more than 2 days. They didn't even look at the car until late in the first day despite my early appointment time. I will not be returning for service on either of my Subarus. I don't plan to purchase a Subaru again. More

by B.CASSERLY Verified Customer Verified Customer

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Erica and Tanner were very friendly and helpful. As always, Subaru of Wakefield provided excellent service and communication during a fairly major warranty repair. In addition to performing the repa As always, Subaru of Wakefield provided excellent service and communication during a fairly major warranty repair. In addition to performing the repair and maintenance that I requested, they went far above and beyond by also replacing a nonfunctioning TPMS sensor free of charge (normally a $500 job)! The free loaner vehicle they provided while the work was being performed was another welcome bonus. Our car is running beautifully again - we are very glad to have entrusted it to such good hands! More

by JMR287 Verified Customer Verified Customer

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great service, bit surprised at how much needed to be done. still awaiting to hear about the part that was ordered as I can not get the car inspected until it iscrepaired my inspection is due for June done. still awaiting to hear about the part that was ordered as I can not get the car inspected until it iscrepaired my inspection is due for June More

by SAVAGEKG Verified Customer Verified Customer

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Very good service. Tanner was very personable and professional. I highly recommend this dealership to family and friends! Tanner was very personable and professional. I highly recommend this dealership to family and friends! More

by ELLEN.EDDY88 Verified Customer Verified Customer

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