Tanner Pitocchelli | Page 11
Service Advisor
Albrecht Subaru of Wakefield
618 North Ave
Wakefield, MA 01880
Dealership Experience
1 yr, 11 mos
Industry Experience
1 yr, 11 mos
Languages Spoken
English
122 Reviews
Write a Review122 Reviews of Tanner Pitocchelli
July 10, 2025
Excellent customer service and follow-up Tanner expressed a concern for the customer and my needs were met. expressed a concern for the customer and my needs were met. More
Other Employees Tagged: David Patti
July 10, 2025
As always, a very good experience. Everything was explained to me and maintenance was completed quickly. Very efficient, accommodating and reasonably priced. Everything was explained to me and maintenance was completed quickly. Very efficient, accommodating and reasonably priced. More
July 01, 2025
I will only rate my dealings with Tanner Pitocchelli. Working with Tanner was exceptional, from the time I walked through the door and when he walked me to my car when the service was completed on my ve Working with Tanner was exceptional, from the time I walked through the door and when he walked me to my car when the service was completed on my vehicle. I would recommend everyone ask for Tanner when they need service done. More
June 28, 2025
Excellent customer service. Open communication. Great service. I highly recommend Subaru Wakefield.. you will not regret. Open communication. Great service. I highly recommend Subaru Wakefield.. you will not regret. More
Other Employees Tagged: Joe Kleinowskis, David Patti, Nicole Pefine, Michael Rammah, Daniel Rzepnicki, Nicholas Young, Erica Batchelder
June 27, 2025
$149 "diagnostic" fee is for dealership's benefits (to sell me more work) not mine -- they didn't diagnose or explain the actual problem I brought my car in for. When we made the appointment, we were told sell me more work) not mine -- they didn't diagnose or explain the actual problem I brought my car in for. When we made the appointment, we were told we'd have an hour wait but, when we brought the car in, we were told it would be at least 3 hours, so we had to leave the car and come back the next day. During the "diagnosis" call from Tanner Pitocchelli, Mr. Pitocchelli focused only on upselling me *other* work on my car (for a total of $1,280), pressuring me by repeating his recommendation three separate times. He seemed uninterested in explaining *my* problem with the car. More
June 27, 2025
excellent customer service! ! Tanner was extremely helpful and helped me with future scheduling as I was going to the Hannover office before moving and will now only go to ! Tanner was extremely helpful and helped me with future scheduling as I was going to the Hannover office before moving and will now only go to More

