Tania Audet | Page 6

I had an unexpected check engine light come on Wednesday morning. Jackie took me in without an appointment and fixed the issue within 2 hours. Great service! morning. Jackie took me in without an appointment and fixed the issue within 2 hours. Great service! More

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Merry christmas and happy new year I had no problems with my last visit, very efficient my last visit, very efficient More

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Excellent experience working with the support team at Colonial. Was recently having issues with my serpentine pully and it was determined that I had an issue with the water pump. They diagnosed and res Colonial. Was recently having issues with my serpentine pully and it was determined that I had an issue with the water pump. They diagnosed and resolved the issue for me with an "overnight part delivery". Thank you Edison and team. More

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Needed an oil change before a weekend trip. Shelly scheduled my appointment for that day and service personnel got me in and out quickly. Great service as always! Shelly scheduled my appointment for that day and service personnel got me in and out quickly. Great service as always! More

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I was a little nervous at first since I had never used a shuttle service when repairing a car. As I got in the car for my ride home I saw my repair car being driven into the bay just in time, as it started shuttle service when repairing a car. As I got in the car for my ride home I saw my repair car being driven into the bay just in time, as it started raining and my sunroof was stuck open. The man driving me home was very nice and conversation was not a problem. Couple hours later I get a text saying the driver will be sent out in about 15 minutes and Jackie rechecks the address, as the car is done. Driver shows up and the ride back is just as pleasant as the ride in. I grab my keys and find out the problem and drive off with a smile, Thanks More

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Relaxed atmosphere. No pressure. Friendly salesman. I would recommend this dealership to a friend or family member. No pressure. Friendly salesman. I would recommend this dealership to a friend or family member. More

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They are always professional, courteous, and polite. I've been going there since about 2012 and this is the 3rd vehicle I've purchased there. I always get a great deal, whether on purchasing a vehicle I've been going there since about 2012 and this is the 3rd vehicle I've purchased there. I always get a great deal, whether on purchasing a vehicle or for repairs or maintenance of my vehicles. More

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Coby was very personable answering all my questions. If he didn't know something he found someone who could. He was patient with me as I reviewed my options. If he didn't know something he found someone who could. He was patient with me as I reviewed my options. More

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Needed tires last week before a weekend trip. Eric in Parts had the tires the next day. Chris in Service had the tires mounted and balanced within a couple of hours. Great Service as always! Eric in Parts had the tires the next day. Chris in Service had the tires mounted and balanced within a couple of hours. Great Service as always! More

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Very happy with colonial west of Fitchburg. They gave me an upfront honest price for my new truck and the trade of my old truck. Tania and Colby were great to work with. Very pleased I decided They gave me an upfront honest price for my new truck and the trade of my old truck. Tania and Colby were great to work with. Very pleased I decided to look into buying in Fitchburg. They will be my new 1st choice and recommendation to anyone especially family and friends. Thank you all again, much appreciated. More

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