Steve LeMon
Steve LeMon at Otto Cadillac

Steve LeMon

Sales Consultant

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
4.9
291 Reviews

Dealership Experience

37 yrs, 3 mos

Industry Experience

37 yrs, 3 mos

Specialties & Trainings

Cadillac Certified

Languages Spoken

English English

Employee Video

4.9

291 Reviews

Write a Review

291 Reviews of Steve LeMon

June 06, 2025

Dealership Rating
Employee Rating

We had a major problem but it was amicably resolved thanks to Ryan Bussing and Steve Lamont. The car now rides like a Cadillac should thanks to Amber Young and her service crew. More

by elittle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Young , Ryan Bussing

May 29, 2025

Dealership Rating
Employee Rating

Very good experience. Recommend buying from here. Staff is polite and helpful. Service and sales are both a delight to work with. More

by sean.macwhinnie1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 29, 2025

Dealership Rating
Employee Rating

I have delt with this dealership several years ago and I came back because they treated me good Steve is great More

by donnyd7116
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher

May 24, 2025

Dealership Rating
Employee Rating

I purchased a car from them from out of state. When we arrived in Albany, the entire staff was great. More

by Caddy guy
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher

May 18, 2025

Dealership Rating
Employee Rating

Great experience at Otto Cadillac. Steve and the rest of the staff at Otto was very easy to work with. More

by LPAZIENZA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher

May 18, 2025

Dealership Rating
Employee Rating

The Optiq rides great! Charging is a bit quirky. My charger craps out regularly. Touch controls are not intuitive in every case but manageable with research. More

by vincerua
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

May 14, 2025

Dealership Rating
Employee Rating

Steve and Ryan and Nelson were great to deal with. Had a very smooth purchase and am very happy with my new car! More

by georgem7
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher , Nelson

April 08, 2025

Dealership Rating
Employee Rating

TOP NOTCH TREATMENT AND SERVICE. FROM SALES TO SERVICE, WE ARE VERY IMPRESSED AND WILL RETURN. START OF A GREAT RELATIONSHIP. More

by jeffreymatthews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 04, 2025

Dealership Rating
Employee Rating

Steve is my go to guy! He’s always gone up and beyond getting me into a great Cadillac. He’s fast and thorough and always gives 100%. Gotta give a shout out to Nelson as we More

by lindacrodelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nelson Rodriguez

April 02, 2025

Dealership Rating
Employee Rating

Have bought at least five vehicles possibly six from this dealership, dating back to previous owner. This transaction was the worst experience at any dealership we currently deal with. More

by paulb9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ian Maher

Apr 09, 2025

Otto Cadillac responded

Thank you for taking the time to share your feedback. First and foremost, we sincerely apologize that your recent experience with us did not meet the high standards you've come to expect from Otto Cadillac. We truly value your long-standing relationship with our dealership, and it's very disappointing to hear that we let you down. I did attempt to reach out, as we’d genuinely like the opportunity to better understand what went wrong and how we can make it right. If you're willing, please contact me directly at 518-869-5000 or mserrell@ottocars.com, so we can personally address your concerns. Your satisfaction means a great deal to us, and we hope to earn back your trust. Sincerely, Meghan Serrell General Manager Otto Cadillac 518-869-5000 mserrell@ottocars.com

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