Sterling Daniels

Let’s start with the phone call to dealership was told to come cause the code was important and if I have time to wait will help me with my car ! ASAP driving in was directed and greater wrote up my concerns come cause the code was important and if I have time to wait will help me with my car ! ASAP driving in was directed and greater wrote up my concerns regarding my vehicle being service Sean came over took charge asking if I had time to wait very politely waited for 30 Minutes to be delivered the car directly from Lucas Technician saying that code was only for the low grade fuel been using soo recommended that start using Middle Grade only that was all and Sean said there’s no charge also said they added fuel injectors cleaner for free too! Amazing customer service thank you too all service and sales managers very friendly customer support team also there’s wi-fi , Coffee ,tea ,ho chocolate,cold fresh water , cable tv couches soo comfortable and clean enough to eat without having too much trouble must come get you new car or service and parts department has everything in stock too! 5stars More

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Honest, friendly, and accommodating. Nice facility and they had the vehicle I wanted at a price that was fair. Nice facility and they had the vehicle I wanted at a price that was fair. More

by billydgtal Verified Customer Verified Customer

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Great service and sales parts it’s fast paced but very well executed enjoyed the experience with the whole team took care a few thing all in one place was clean tea coffee water hot chocolates with wi-fi well executed enjoyed the experience with the whole team took care a few thing all in one place was clean tea coffee water hot chocolates with wi-fi TV with work stations ready to go love waiting there also was to to uber to downtown and will be free drop off and pick asap the car was ready keeping informed through the whole process given a quote before getting started honest with customer service thank you Sean in service and every one in sales also very friendly letting me absolutely parts dept. where I bought a hat too outstanding customer service thank you DiritoBrosVW W. C. Team 5 stars More

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Great service and sales parts it’s fast paced but very well executed enjoyed the experience with the whole team took care a few thing all in one place was clean tea coffee water hot chocolates with wi-fi well executed enjoyed the experience with the whole team took care a few thing all in one place was clean tea coffee water hot chocolates with wi-fi TV with work stations ready to go love waiting there also was to to uber to downtown and will be free drop off and pick asap the car was ready keeping informed through the whole process given a quote before getting started honest with customer service thank you Sean in service and every one in sales also very friendly letting me absolutely parts dept. where I bought a hat too outstanding customer service thank you DiritoBrosVW W. C. Team 5 stars More

by Jetta Man Verified Customer Verified Customer

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Gus is amazing! He made the whole process enjoyable. He showed us multiple options and straight forward with prices. He really did sell us on deciding to buy a VW. He made the whole process enjoyable. He showed us multiple options and straight forward with prices. He really did sell us on deciding to buy a VW. More

by laurag16 Verified Customer Verified Customer

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Excellent repeated customer service from personnel: Gus (sales), Sterling (admin), Erin (finance) and Marina (service). This is my fifth VW I have purchased working with Gus. I received a great deal and l (sales), Sterling (admin), Erin (finance) and Marina (service). This is my fifth VW I have purchased working with Gus. I received a great deal and love my new 2024 Atlas cross sport- BLUE! More

by denise.h.m3 Verified Customer Verified Customer

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I purchased the ID 4 from the dealer after waiting 14 months with a scratch in the door and a bad headlight, the car stayed at the service for a long time to paint and waited for over a month without hea months with a scratch in the door and a bad headlight, the car stayed at the service for a long time to paint and waited for over a month without headlight until they got one to replace, happy I did not get into accident or tickets, sales people did not know how to work the car system and did not have enough experience. Finance is rude and does not smile. She treated us with no respect. The car had issues with the axles. It was sent four times for repair and has never been repaired. Finally, the service said I needed to change the tires for almost $1500, and the car remains unrepaired. Finally, I hired an attorney to file a lemon law. The factory paid off the car, and they paid me back for all my troubles. General manager when asked to reach me he first profiled me in social media before calling me, very bad More

by MSAMMOUR50 Verified Customer Verified Customer

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It is always awesome to work with David and the Dirito Brothers Team! They are efficient, easy to work with, responsive, and friendly. I called David at midday and drove off in my new leased car that afte Brothers Team! They are efficient, easy to work with, responsive, and friendly. I called David at midday and drove off in my new leased car that afternoon! I am very grateful to David for his helpfulness and I know that he gets me the best deal out there. Thank you! More

by JMONTAQUILA Verified Customer Verified Customer

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Such a pleasant experience! Everyone I talked to while at the dealership was very professional. My point of contact, Zack was instrumental throughout the purchasing process. As Everyone I talked to while at the dealership was very professional. My point of contact, Zack was instrumental throughout the purchasing process. As a veteran, relying on specific documentation, they really made me feel just as important as any other customer in the store. The best part of my experience was how they appreciated my business and treated me with honesty and respect. No nonsense, customer care at its best! Thank you Zack and the Dirito Brothers team. More

by EDGARMORENO2K Verified Customer Verified Customer

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I had a very fast and enjoyable experience buying Beetle. The staff was professional, friendly and knowledgeable at what they do. The staff was professional, friendly and knowledgeable at what they do. More

by rebashun1 Verified Customer Verified Customer

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