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Stephen Brown

Overview Reviews (56) Inventory (80)

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Stephen Brown

Stephen Brown | Page 5

Finance Manager

Walt Massey Chevrolet Franklinton

2127 E Washington St
Franklinton , LA 70438

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4.9

56 Reviews

Overview Reviews (56) Inventory (80)

4.9

56 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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56 Reviews of Stephen Brown

May 21, 2026

Dealership Rating

Employee Rating

The staff are great. They treated us very nice and were fast, we didn’t have to wait for service. We will recommend this dealership to anyone we know looking for a vehicl They treated us very nice and were fast, we didn’t have to wait for service. We will recommend this dealership to anyone we know looking for a vehicle. More

by lindahartzog

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Emily Martin, Judy Anderson, Steve Boyd, David Pennington , Ty McCain, Malik Powell

May 22, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind feedback! We’re thrilled to hear our team treated you well and provided fast service without a long wait. Your recommendation truly means a lot to us, and we greatly appreciate your support. Enjoy your vehicle, and thank you for choosing us!

May 21, 2026

Dealership Rating

Employee Rating

Very friendly, competent. Could not ask for anything better. Love all of them. They even picked me up and drove me to the dealership. Great jobs, Guys and Gals. ♥️👍✅ Could not ask for anything better. Love all of them. They even picked me up and drove me to the dealership. Great jobs, Guys and Gals. ♥️👍✅ More

by yawms21

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Emily Martin, Judy Anderson, Trenton Cooley, Steve Boyd, David Pennington , Ty McCain, Malik Powell

May 22, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind words! We’re thrilled to hear you had such a positive experience with our team. Providing friendly, dependable service and going the extra mile for our customers is what we strive for every day. We’re especially glad we could help make things easier by providing transportation to and from the dealership. We truly appreciate your support and look forward to serving you again!

May 16, 2026

Dealership Rating

Employee Rating

I would highly recommend Ty McCain. The buying experience was great. Enjoying the car as well. The buying experience was great. Enjoying the car as well. More

by RobbieDana

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ty McCain

May 18, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for your kind words and recommendation! We’re thrilled to hear Ty provided a great buying experience for you. Most importantly, we’re glad you’re enjoying your vehicle. We truly appreciate your support and thank you for choosing us!

May 14, 2026

Dealership Rating

Employee Rating

Ty and Stephen were great! They helped me get the right deal on my 26 Chevy 2500. Thanks for all the hard work and assistance. They helped me get the right deal on my 26 Chevy 2500. Thanks for all the hard work and assistance. More

by willschumaker32

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ty McCain

May 15, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for the great review! We’re thrilled to hear Ty and Stephen helped you find the right deal on your new Chevrolet Silverado 2500HD. We truly appreciate your kind words and are glad our team could make the experience a great one. Enjoy your new truck, and thank you for choosing us!

May 09, 2026

Dealership Rating

Employee Rating

The whole team provide courteous service and was very professional throughout the process. I will definitely refer other to the dealership, professional throughout the process. I will definitely refer other to the dealership, More

by brazield4

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ty McCain

May 11, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for your kind words! We’re glad to hear our team provided courteous and professional service throughout the entire process. Your recommendation means a lot to us, and we truly appreciate your support!

May 06, 2026

Dealership Rating

Employee Rating

Very friendly and helpful employees especially since i am having hard time with operating computer system in vehicle. i feel like i can call or drop by for assistance anytime which helps to relieve my confu having hard time with operating computer system in vehicle. i feel like i can call or drop by for assistance anytime which helps to relieve my confusion and stress. More

by brendahayes

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Emily Martin, Steve Boyd, David Pennington

May 07, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for your kind feedback! We’re so glad our team was able to help and make things less stressful for you. Vehicle technology can definitely feel overwhelming at times, and we’re always happy to answer questions or assist however we can. We truly appreciate your trust and are always here whenever you need us!

May 05, 2026

Dealership Rating

Employee Rating

Everyone we worked with at the dealership was very nice and professional. They were extra accommodating. and professional. They were extra accommodating. More

by madeleine0

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Emily Martin, Steve Boyd, David Pennington , Matthew Ragas

May 06, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience. We’re glad to hear our team was nice, professional, and extra accommodating throughout your visit. We truly appreciate your trust and support!

April 20, 2026

Dealership Rating

Employee Rating

Excellent salesperson Al, very knowledgeable and never felt pressured. Excellent management & financial management. They were very honest. felt pressured. Excellent management & financial management. They were very honest. More

by KODIAKJ

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Emily Martin, Judy Anderson, Trenton Cooley, Steve Boyd, David Pennington , Ty McCain, Malik Powell

Apr 20, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience. We’re glad to hear you were provided with knowledgeable, no-pressure support and that our management and finance teams made the process smooth and honest. We truly appreciate your trust and support!

April 11, 2026

Dealership Rating

Employee Rating

Ty was great to work with and found exactly what I wanted! Highly recommend Ty McCain at Walt Massey to anyone in the market for a vehicle. wanted! Highly recommend Ty McCain at Walt Massey to anyone in the market for a vehicle. More

by Kpieri

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Pennington , Ty McCain

Apr 13, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience. We’re glad to hear Ty made the process easy and helped you find exactly what you were looking for. We truly appreciate your recommendation and your trust in our team!

March 27, 2026

Dealership Rating

Employee Rating

I would not recommend any dealership other than this one. I have purchased more cars than I would like to admit... but the service and experience I had at Walt Massey Chevrolet in Franklinton is beyond great I have purchased more cars than I would like to admit... but the service and experience I had at Walt Massey Chevrolet in Franklinton is beyond greater than anywhere I've been. They explained everything in detail and were honest about everything even if they knew it was something I would not like to hear (like how much the note is as a 19 year old lol). If you are thinking about purchasing another vehicle here is where you want to go. Trust me. More

by mallory

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Emily Martin, Judy Anderson, Steve Boyd, David Pennington

Mar 27, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience. We’re thrilled to hear that our team provided honest, detailed guidance and made your visit a positive one, even with tough conversations. It’s wonderful to know your experience at Walt Massey Chevrolet in Franklinton stood out among all your car-buying experiences. We truly appreciate your trust and recommendation!

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