Stephen Brown
Stephen Brown at Walt Massey Chevrolet Franklinton

Stephen Brown | Page 4

Finance Manager

Walt Massey Chevrolet Franklinton

2127 E Washington St
Franklinton , LA 70438

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4.9
56 Reviews
4.9

56 Reviews

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56 Reviews of Stephen Brown

July 06, 2026

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Employee Rating

Very professional, attentive to customer needs wants and affordability. Take the time to explain everything. More

by lynell.harris05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 13, 2026

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind feedback! We’re thrilled to hear our team provided professional service, took the time to understand your needs and budget, and thoroughly explained everything throughout the process. Helping our customers make informed decisions in a comfortable, pressure-free environment is always our goal. Thank you for choosing Walt Massey Chevrolet in Franklinton—we truly appreciate your support and look forward to serving you again!

July 06, 2026

Dealership Rating
Employee Rating

Chris and Stephen made my first experience for buying a car from a dealership great! Also, they had wonderful customer service, and they made me feel confident in my decision. I got the SUV I wanted at a r More

by sross24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 06, 2026

Walt Massey Chevrolet Franklinton responded

Thank you so much for your wonderful feedback! We’re thrilled to hear Chris and Stephen made your first dealership car-buying experience such a positive one. Purchasing your first vehicle from a dealership is a big milestone, and we’re glad their excellent customer service helped you feel comfortable and confident in your decision. It’s especially great to hear you found the SUV you wanted at a price that worked for you. We’ll be sure to share your kind words with Chris and Stephen. Thank you for choosing us and trusting our team with your purchase. We truly appreciate your support and hope you enjoy your SUV for many years to come!

July 06, 2026

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Employee Rating

Emily was once again great to deal with friendly and very helpful. Go see Emily very nice lady. More

by wpfd781
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emily Martin, Steve Boyd, David Pennington, Christopher Kelly , Ty McCain, Malik Powell

Jul 06, 2026

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind feedback! We’re thrilled to hear Emily once again provided you with a friendly and helpful experience. It means a great deal to us when our customers continue to receive the excellent service they deserve. We’ll be sure to share your kind words with Emily. Thank you for your recommendation, your continued support, and for choosing us. We look forward to serving you again in the future!

June 26, 2026

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The experience purchasing an suv was exceptional. Chris Kelly and Stephen Brown were so helpful, kind, and took their time in answering all my questions. They never hurried me or made me feel anythin More

by cfwelch9176
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 29, 2026

Walt Massey Chevrolet Franklinton responded

Thank you so much for your wonderful feedback! We’re honored to hear your SUV purchasing experience was exceptional. Providing a relaxed, informative, and enjoyable buying experience is exactly what we strive for. We’re especially glad Chris and Stephen took the time to answer all of your questions, never made you feel rushed, and made you feel valued throughout the entire process. We’re also happy Davis was able to assist and help make everything even easier. Your kind words mean so much to our team, and we truly appreciate your trust and support. Thank you for choosing us, and congratulations on your new SUV! We look forward to serving you for many years to come.

June 25, 2026

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Employee Rating

The entire team was easy to work with and made the buying experience enjoyable. Great job! More

by jerry.defatta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Kelly

Jun 29, 2026

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind feedback! We’re thrilled to hear our entire team was easy to work with and made your vehicle-buying experience enjoyable. Providing a smooth, stress-free process and outstanding customer service is what we strive for every day. We truly appreciate your support and your kind words. Thank you for choosing us, and we hope you enjoy your new vehicle for many years to come!

June 25, 2026

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I had an amazing visit hassle free and was friendly staff and received a gift certificate and it only took maybe an hour! More

by dmrrs86@att.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Pennington , Malik Powell

Jun 29, 2026

Walt Massey Chevrolet Franklinton responded

Thank you so much for your wonderful feedback! We’re thrilled to hear you had an amazing, hassle-free experience with our team. It’s great to know our friendly staff made your visit enjoyable and that everything was completed in about an hour. We’re also glad you enjoyed receiving your gift certificate! Thank you for choosing us and for taking the time to share your experience. We truly appreciate your support and look forward to serving you again!

June 23, 2026

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Employee Rating

They made the purchase of my vehicle so pleasant! ! Loved doing business with them! Would definitely recommend them! More

by anitareviere
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Boyd , Ty McCain

Jun 29, 2026

Walt Massey Chevrolet Franklinton responded

Thank you so much for your wonderful feedback! We’re thrilled to hear your vehicle purchase was such a pleasant experience. Making the buying process enjoyable and stress-free is exactly what we strive for every customer. We’re honored that you loved doing business with us, and your recommendation means the world to our team. Thank you for choosing us—we truly appreciate your support and hope you enjoy your new vehicle for many years to come!

June 15, 2026

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Employee Rating

This was my first time purchasing a car on my own and they made the experience so simply and easy. I was in and out and was able to drive my new car home that same day. They didn’t mind me asking all 1,0 More

by zoeyphelps9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 17, 2026

Walt Massey Chevrolet Franklinton responded

Thank you so much for your wonderful feedback! We’re honored to have been part of your first vehicle purchase on your own, and we’re thrilled to hear the experience was simple, easy, and stress-free. Buying a vehicle is a big milestone, and we’re glad our team took the time to answer all of your questions and help you feel comfortable and confident every step of the way. There’s no such thing as too many questions, and we’re always happy to help! Congratulations on your new vehicle, and thank you for choosing us. We truly appreciate your support and wish you many happy miles ahead!

June 06, 2026

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Employee Rating

Reliable. Quick. Trustworthy. We always use Walt Massey in Franklinton for these reasons. Buy local. More

by csnkb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emily Martin, David Pennington

Jun 09, 2026

Walt Massey Chevrolet Franklinton responded

We’re glad to hear our team continues to earn your trust with reliable and quick service. Supporting local means a lot to us, and we truly appreciate your continued business!

May 31, 2026

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Employee Rating

2nd time dealing with walt Massy. Great service and employees are very helpful and courteous More

by wee9524
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 01, 2026

Walt Massey Chevrolet Franklinton responded

Thank you for your continued support! We’re honored that you chose us again and are thrilled to hear you received great service from our team. Providing helpful and courteous customer care is what we strive for every day. We truly appreciate your loyalty and look forward to serving you again in the future!

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