Scott Gerlikoviski
Scott Gerlikoviski at Norm Reeves Honda Superstore North Richland Hills
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Scott Gerlikoviski

Service

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
86 Reviews
4.7

86 Reviews

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86 Reviews of Scott Gerlikoviski

January 04, 2025

Dealership Rating
Employee Rating

It’s frankly a non customer service shake you down for every dime cash cow mobster operation. The service advisors are only concerned about running yo your bill and cashing out. They literally have the ca More

by jfw76118
Service Price Transparency
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Recommend Dealer
No
Jan 06, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Since we value customer feedback, we'd like to know more details about your service visit and what we could be doing better. Please contact our service department, and we would appreciate learning more to leave you and other customers with five-star experiences. Thank you!

January 04, 2025

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N/A N/A N/A N/A N/A N/A N/A N/A More

by Smallfry40
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Recommend Dealer
Yes
Jan 06, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate the five stars and would love to know more details about your service visit for your Honda! That way, we can confirm that we're on the right track. Thank you, and we look forward to serving you again!

December 31, 2024

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Employee Rating

No one seems to be on the same page , communication is only good unless you’re there buying a car. They don’t even care to pay out referrals for sending family and friends to buy cars. And if they offer y More

by hernandezunited
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Jan 03, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We value customer feedback to keep our service center on track and to improve services where necessary. Please contact our service department so that we can learn more about your dissatisfaction with the service you scheduled for your Honda and provide you and other customers with a five-star experience. Thank you.

December 30, 2024

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My experience with Norman Reas has always been well enough to keep me happy for a little bit but in the time of me purchasing my vehicle we had terrible rates terrible payments my only wishes that ever More

by M_Rodriguez_M26
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 30, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that our team was able to help you get a great vehicle! Our Hondas are excellent choices for long-term driving, so your model will make for a great companion well into the future. We're here to help you with all of your service needs to make sure that happens! Call us any time and we'll be happy to see you in.

December 23, 2024

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I Always receive great service at Norm Reeves Honda Service Center. What I like about them and there service is that they are very kind and personal also knowledgeable about what needs to be done to f More

by Kirccky611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your continued business and special thanks for all of our team members! Our crew is dedicated to doing the job right every time, and we're happy to have you along for the ride. Take care out there, and let us know if you need anything else from us!

December 21, 2024

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Employee Rating

The service was great! easy and The wait was not long. Hey, especially like the fact that they did it multi-point inspection and told me what was going on More

by thecomedian.aa
Recommend Dealer
Yes
Dec 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Your support means everything to us! Thank you for rating us and our service team 5 stars. Looking forward to seeing you again soon!

December 21, 2024

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Employee Rating

Great Service center. Courteous and very thorough! It was easy getting in and out with oil change. More

by vincentramos100
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Nate Franklin

Dec 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience! We’re thrilled to have met your expectations and look forward to your return.

November 14, 2024

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Employee Rating

This is the 3rd survey I’m filling out. One more survey request, I’m going to sue you More

by Donkim233
Recommend Dealer
Yes
Nov 15, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your feedback, Don. We send out surveys periodically to ensure that we're staying on track for service. If you would like to be removed from the list, please reach out to our General Manager, Richard Lennard, at richard.lennard@normreeves.com. Thank you.

October 29, 2024

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Great place! Helpful, honest advisors and good techs! Clean environment and everyone is interested in your comfort! More

by tenfrogteach
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar , Dennis

Oct 29, 2024

Norm Reeves Honda Superstore North Richland Hills responded

What a nice review, tenfrogteach! We're happy that your visit to our dealership for Honda service has always been a pleasure. Thank you for sharing this with other customers and with our team. We look forward to serving you again!

October 26, 2024

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Employee Rating

Very courteous and extremely quick. Overall I always have a wonderful experience when bringing my vehicles in for service! More

by Cmicknius
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We value your loyalty to our service center, Cmicknius! We're pleased that you've always received quality service for your Honda. Thank you, and we look forward to serving you again!

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