Sarah Valle
Sarah Valle at Rallye Motors
Refer Me

Sarah Valle

Express Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.4
24 Reviews

Dealership Experience

3 yrs, 7 mos

Industry Experience

3 yrs, 7 mos

Languages Spoken

Spanish Spanish

4.4

24 Reviews

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24 Reviews of Sarah Valle

November 07, 2024

Dealership Rating
Employee Rating

Recently, my car was rear-ended, and I had no prior experience with a situation like this. Tony was an incredible help to me throughout the process, and I’m truly grateful for his support. I also want More

by FENGXIASOPHIA
Service Price Transparency
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Recommend Dealer
Yes
Nov 08, 2024

Rallye Motors responded

Thank you so much for sharing your experience. We're so glad to hear that Tony and our front desk staff were able to assist you during such a stressful time. We truly appreciate your kind words and are happy to have been able to help you through the process. If you need anything else in the future, don’t hesitate to reach out. Wishing you all the best!

October 20, 2024

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Very bad customer service and not advice properly to clinte please avoid this place thanks More

by Ricky ghotra
Service Price Transparency
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Recommend Dealer
No

October 02, 2024

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The dealership is clean and everyone is ever helpful. Thank you for keep my car in good shap More

by corcha
Service Price Transparency
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Recommend Dealer
Yes
Oct 03, 2024

Rallye Motors responded

We're thrilled to hear you had a positive experience! Our team takes pride in keeping everything clean and providing great service. We appreciate your trust in us to keep your car in top shape!

September 17, 2024

Dealership Rating
Employee Rating

Thank you to Vincent Vetere, John Ciccotelli, Sarah Valle, Stephen Augustine, AJ, Noel, Rob Carlson, Vito Santoli, and all the staff at the Rallye Motors Service Department. They are attentive to my ne More

by JJHAMMEL5
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 17, 2024

Rallye Motors responded

Thank you for the wonderful feedback! We’re thrilled to hear that Lou and the Rallye Motors team made your experience exceptional and helped you find your dream car. Welcome to the Mercedes-Benz family! If you need anything else, feel free to reach out. Enjoy your new ride and thanks again for your kind words!

July 30, 2024

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Poor customer service. Ramiro is not helpful at all as a service advisor. Does the bare minimum. Dropped my car for service at 830 am and was notified by Ramiro at 3 pm tha More

by CHRYSTEL.TEWARI
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ramiro Milian

Jul 30, 2024

Rallye Motors responded

I’m genuinely sorry to hear about your recent experiences with our service department. This is not the level of service we strive to provide. I assure you that we are addressing your concerns with Ramiro and our team to prevent such issues in the future. Please contact me directly at 516-625-1000 so we can discuss this further and work towards a resolution. Your satisfaction is very important to us, and we want to ensure you have a better experience moving forward. Thank you for bringing this to my attention. Best regards, Paul Hartmann Service Manager, Rallye Motors

May 31, 2024

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Exceptional attention and willingness to please me as a customer. I was very pleased by the entire staff. Patrick was excellent. Thank you More

by SHANEKIELMEYER
Service Price Transparency
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Recommend Dealer
Yes
Jun 01, 2024

Rallye Motors responded

Thank you for your kind words! We're delighted to hear about your exceptional experience with our staff, especially Patrick. If you need anything else, please don't hesitate to reach out. We appreciate your business!

May 23, 2024

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I have been doing business with Rallye Motors for more than thirty years. It has been a pleasure working with them on the sales and service sides of the business. They have always been extremely courteous More

by MDAVIDB125
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Recommend Dealer
Yes

Other Employees Tagged: Ramiro Milian, Gary White

May 24, 2024

Rallye Motors responded

Thank you for your loyalty and for choosing Rallye Motors for over thirty years! We truly appreciate your kind words about our sales and service teams. It's been a pleasure working with you, and we're grateful for your recommendation. We look forward to continuing to provide you with courteous, professional, and efficient service in the future. Thank you!

April 21, 2024

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Un perfessional, van need to go back to the shop within 24 hours. Unexpected as a car brand dealer. More

by BOWEN1226
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Recommend Dealer
No
Apr 29, 2024

Rallye Motors responded

We apologize for the inconvenience, but it seems that we're unable to locate you in our system. Could you please provide us with additional information such as full name and time of visit? We're here to assist you.

April 07, 2024

Dealership Rating
Employee Rating

It’s always pleasure working with Jerry sherry at Rallye Mercedes, because of his service I don’t think of other dealerships .. thank you More

by MASHRIQILAW
Service Price Transparency
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Recommend Dealer
Yes
Apr 07, 2024

Rallye Motors responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and your kind remarks for Jerry Sherry as well.

March 21, 2024

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Employee Rating

Excellent customer service, friendly and informative. Loved the experience! On time and kept me informed of the service work with the car at every step. I never had a service experience like this from an More

by NEGGIE7279
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 22, 2024

Rallye Motors responded

Thank you for your review of our Service Department! We are so glad to hear that our team was able to take care of your vehicle in a timely manner!

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