Roy Chaney

Amazing customer service! Very helpful and knowledgeable about vehicles! Roy Chaney went over the whole vehicle showing all the functions and how to make all the computer fe Very helpful and knowledgeable about vehicles! Roy Chaney went over the whole vehicle showing all the functions and how to make all the computer features work! Chaney offered to help with any future questions that might come up! Truly an amazing car buying experience! More

by YAGER3121 Verified Customer Verified Customer

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Dick Dyer and Associates is absolutely the most perfect dealership ever experienced in my 80 years of life! As a retired Army Reserve officer and retired federal government civilian special agent leader, dealership ever experienced in my 80 years of life! As a retired Army Reserve officer and retired federal government civilian special agent leader, I have traveled worldwide and found no dealership or service provider as effective and efficient as Dick Dyer. An exceptional quality is the coordinated manner in which the entire management and staff reflects professionalism, care, knowledge, skills, and concern as appropriate. In fact during today's service, I enjoyed meaningful conversations with the general manager, my salesman of three vehicles, the service manager, MY VERY OWN LONG-TERM SERVICE ADVISOR, the receptionist, the cashier, the appointment manager, and the many caring members of the check in staff. The entire facility is spotless, convenient, and customer oriented. My family can attest to the fact that I look forward to every visit for service at Dick Dyer! The follow up AFTER service by Dick Dyer is most appreciated because it is genuinely caring. ANY DEALERSHIP NEEDING TRAINING IN ANY AREA OF RESPONSIBILITY CAN BE GREATLY IMPROVED BY STUDYING AND COPYING DICK DYER! yb More

by yb Verified Customer Verified Customer

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My transaction was like an adoption instead purchasing a used vehicle. Roy was professional, courteous, knowledgeable, personable, and transparent throughout the entire "adoption" process. I drove 2.5 hours used vehicle. Roy was professional, courteous, knowledgeable, personable, and transparent throughout the entire "adoption" process. I drove 2.5 hours to see the VW Beetle convertible and it was even better in person than in the pictures Roy had taken and sent to me after personally driving the vehicle to let me know how it performed. My entire process was a possible experience and I love my sweet white convertible Bug that I named Betty White...another beautiful classic. Bug on!! More

by sandragriffin6070 Verified Customer Verified Customer

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Such a fabulous Sales & Service experience always! Just did my 3rd stellar lease through Roy Chaney this week and I’m so pleased with the entire process! Just did my 3rd stellar lease through Roy Chaney this week and I’m so pleased with the entire process! More

by olshowgal Verified Customer Verified Customer

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Very helpful with the purchase of my new car Xxxx Xxxx Xxxx Xxxx Xxxx Xxxx car Xxxx Xxxx Xxxx Xxxx Xxxx Xxxx More

by MUSCLEKNIGHT Verified Customer Verified Customer

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Seamless process from start to finish Thanks for your communications and interest in customer service communications and interest in customer service More

by KATSSMA Verified Customer Verified Customer

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Excellent job guys I had really good experience from the minute. I walked in till I took the delivery. Everything was excellent. minute. I walked in till I took the delivery. Everything was excellent. More

by RAKOLENOVIC57 Verified Customer Verified Customer

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I've always been pleased with the service department especially working with Sarah Dorame. She is always helpful and transparent and keeps me fully informed on the status of the work on my car. especially working with Sarah Dorame. She is always helpful and transparent and keeps me fully informed on the status of the work on my car. More

by SCOT3 Verified Customer Verified Customer

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This dealership is professional, courteous, knowledgeable and friendly. They have experts in various areas and are willing to break things down so that you can understand what they are explaining to you. Whe and friendly. They have experts in various areas and are willing to break things down so that you can understand what they are explaining to you. When you leave you leave with the confidence that you can truly call back or come back with any questions. More

by emsuber9 Verified Customer Verified Customer

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