Eric Butler

Overall good experience. But my concerns weren’t addressed properly. The vehicle I purchased had some underlying issues that wasn’t resolved completely or was sort of overlo But my concerns weren’t addressed properly. The vehicle I purchased had some underlying issues that wasn’t resolved completely or was sort of overlooked to an extent. There was a transmission issue that I made them aware of and they made it seem normal for that type of vehicle. Which later after I purchased it did some research myself and I was able to properly diagnose and repair. This is something that should’ve been addressed in the multi point inspection of the vehicle before it was place on the lot for sale. If this was addressed it would’ve made this to be a better experience. The salesman Eric was excellent and professional. But overall if this could’ve been resolved my experience would’ve been better. More

by tito_challenger Verified Customer Verified Customer

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Tim was very attentive and professional. He made my experience quick and smooth. Very respectful and knowledgeable He made my experience quick and smooth. Very respectful and knowledgeable More

by Khalil Verified Customer Verified Customer

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The service center at Dick Dyer's Mercedes-Benz once again took great care of me and my car. Thanks to AJ, Boyce and the service team, the problem was identified and the necessary part was ordered. I wa again took great care of me and my car. Thanks to AJ, Boyce and the service team, the problem was identified and the necessary part was ordered. I was also given a loaner, which made a lengthy shipment time doable. I trust these folks completely. More

by PTAUTENHAN Verified Customer Verified Customer

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Eric Butler and the entire Dick Dyer team are very friendly and professional. First impressions last a lifetime, and they make a great first impression. friendly and professional. First impressions last a lifetime, and they make a great first impression. More

by randy.blanchette Verified Customer Verified Customer

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I am a long-time customer of Dick Dyer Mercedes-Benz. They have always taken excellent care of my car and of me. I felt that my loyalty and trust was valued by the service team. That same level of profes They have always taken excellent care of my car and of me. I felt that my loyalty and trust was valued by the service team. That same level of professionalism was shown by Eric Butler, who made the order and purchase of my new Mercedes (and my husband's new Mercedes!) an easy process. More

by PTAUTENHAN Verified Customer Verified Customer

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Great experience. Really enjoyed working with Eric on our purchase. We highly recommend him and the dealership. Really enjoyed working with Eric on our purchase. We highly recommend him and the dealership. More

by EASOWARDS Verified Customer Verified Customer

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Sarah and the team at Dick Dyer always knock it out of the park. Way to go! the park. Way to go! More

by TCWill76 Verified Customer Verified Customer

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Eric is unbelievable. True to his word and very accommodating. Sarah in repairs has been with us for yrs and is excellent as well. True to his word and very accommodating. Sarah in repairs has been with us for yrs and is excellent as well. More

by DRJNOTT Verified Customer Verified Customer

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Best dealership I have done business with in past 15 years. Consistent staff, great service, competitive prices. Friendly and reliable. years. Consistent staff, great service, competitive prices. Friendly and reliable. More

by C Rock Verified Customer Verified Customer

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Very helpful with the purchase of my new car Xxxx Xxxx Xxxx Xxxx Xxxx Xxxx car Xxxx Xxxx Xxxx Xxxx Xxxx Xxxx More

by MUSCLEKNIGHT Verified Customer Verified Customer

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