Rogers Serpas | Page 16

Buying the car was easy and great! Everyone there was top par! When I brought it back for three things to be serviced,and I had an appointment, that's when things went south! We told t Everyone there was top par! When I brought it back for three things to be serviced,and I had an appointment, that's when things went south! We told them my daughter had to get back to work, so we didn't have a lot of time, and when my daughter went outside to smoke, she overheard this young guy being very ugly and snappy to my salesman about "he just got back from lunch and he won't work on anything without a ticket"! First off not professional in any sense of the word and second you sure shouldn't talk like that to a fellow employee anytime much less in front of a customer! We gave them some more time, but we really needed to leave and they told us since my ca r was "certified" we could bring it anywhere to have it repaired! Good thing cause I live an hour away, and I don't feel like dealing with the l Iittle youngster again. Meantime...thanks for asking! More

by Amy1mom Verified Customer Verified Customer

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Big Nate was so easy to work with. He did not pressure me at all. The financing people were also amazing. 10 out of 10 would recommend! He did not pressure me at all. The financing people were also amazing. 10 out of 10 would recommend! More

by candytrebs915 Verified Customer Verified Customer

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Bill Chaucer was very Friendly and helpful. Did not feel pressured into buying vehicle. I will recommend Bill to friends and family Did not feel pressured into buying vehicle. I will recommend Bill to friends and family More

by JOEYALMAGRO Verified Customer Verified Customer

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My issue was handled quickly and professionally by the service department and the body shop. service department and the body shop. More

by donaldsaucier9 Verified Customer Verified Customer

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Very clean professional looking very inviting friendly staff knowledgeable staff caring staff willing to work with you and explain to you about your purchase staff knowledgeable staff caring staff willing to work with you and explain to you about your purchase More

by AR_CHADWICK Verified Customer Verified Customer

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I loved how the employees at Bill Hood treated me like family. I felt like they were working to get me the best possible deal through the whole process. family. I felt like they were working to get me the best possible deal through the whole process. More

by KITTYMCKAY7 Verified Customer Verified Customer

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My most recent visit to Hood Chevrolet was to resolve installation of dealer installed items on the Colorado I recently purchased. As usual everything went well working with Bill Carruthers in the servi installation of dealer installed items on the Colorado I recently purchased. As usual everything went well working with Bill Carruthers in the service department. Thanks More

by jhcarbo Verified Customer Verified Customer

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Didn't expect to buy a new truck the day we went in to shop but fell in love with a Sport Tahoe. Kendon was our sales rep and did an excellent sales job as we ended up driving it off the lot same day. Bra shop but fell in love with a Sport Tahoe. Kendon was our sales rep and did an excellent sales job as we ended up driving it off the lot same day. Brad Pitt explained all of the features and even gave us his cell number in case we had questions which I think was very nice. He set up a lot of the features before we left the dealership. Hope the same great service continues as the car ages! More

by KAREN86 Verified Customer Verified Customer

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Very friendly and knowledgeable Gave very good advice on the warranty that was available for a fair amount on the warranty that was available for a fair amount More

by 111950cjb Verified Customer Verified Customer

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Big Nate is Awesome! ! His personal service and knowledge changed us from “only looking” to buying a new truck. He and the rest of the Hood Chevrolet employees made buyin ! His personal service and knowledge changed us from “only looking” to buying a new truck. He and the rest of the Hood Chevrolet employees made buying a truck quick and painless. I recommend buying from Big Nate. More

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