Roger Musgrove
Roger Musgrove at James Wood AutoPark
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Roger Musgrove

Shop Foreman

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

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4 Reviews
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4 Reviews

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4 Reviews of Roger Musgrove

November 03, 2024

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Employee Rating

Customer waiting area is nice. However, Customer Service is very poor. When you schedule a Service for a specific item. Being told after arriving that the time is for the servic More

by BCAYBEADS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 06, 2024

James Wood AutoPark responded

Thank you for sharing your feedback with us. We understand your frustration regarding the wait time and the service experience at James Wood AutoPark. Your time is indeed valuable, and we appreciate you bringing this to our attention. We’re constantly working to improve our processes and will certainly consider your suggestions. If you would like to discuss your visit further, please feel free to reach out to us directly. Thank you again for your input. Sincerely, James Wood AutoPark Management | 940-591-9663

March 25, 2024

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Employee Rating

Great dealership! Great people! Always have a great experience! Definitely be back for more service. More

by ROCAT1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2024

James Wood AutoPark responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at James Wood Chevrolet Denton! If there is anything else we can do for you, please feel free to give us a call. Sincerely, James Wood AutoPark Management | 940-591-9663

November 03, 2023

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Employee Rating

These folks are really good to work with. Brandon, Roger and Robert stepped in and made sure all was well with the repair. More

by RICK.NASH12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2023

James Wood AutoPark responded

Hi Rick, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at James Wood Buick GMC Denton. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The James Wood Buick GMC Denton Team

September 07, 2023

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Employee Rating

Jarrett was very helpful in getting me taken care of during my visit. Will return for service again very soon. More

by JAMES.LEGENDRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Stolp, Jarrett Abel , Robert Cook

Sep 08, 2023

James Wood AutoPark responded

James, we are so glad we could take care of all of your needs at James Wood Chevrolet Denton. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, James Wood AutoPark Management | 940-591-9663

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