Roger Hess
Roger Hess at Naples Mazda

Roger Hess | Page 4

Service Manager

Naples Mazda

6387 Airport-Pulling Rd
Naples, FL 34109

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4.7
313 Reviews
4.7

313 Reviews

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313 Reviews of Roger Hess

October 13, 2025

Dealership Rating
Employee Rating

Was a great experience. Feel like we go a fair deal And a good trade in. Service department amazing with a immediate mishap that needed attention More

by Mm
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Landi , Danniela Alves, Daniel Ortiz, Noah Ryan, Nairoby Torres

October 13, 2025

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Employee Rating

They were very friendly, efficient and professional. Would recommend to a friend or family member. More

by skyemontgomery
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves, Noah Ryan, Brady Nehf

October 13, 2025

Dealership Rating
Employee Rating

Roger and team are professional, trustworthy, accurate. Great service. Cannot say the same for sales and finance departments. More

by Jessemami1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Sanicola, Chris Judge

October 12, 2025

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Employee Rating

Great service as usual. Went in for battery problem replaced free under warranty. Only took an hour. More

by LARRYEACOTT
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lazor

October 12, 2025

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Employee Rating

Just a good experience from the time I checked in till the time my car was ready. The service advisor kept me informed on what I need and took care of it.a good experience all around More

by noemail_2392846859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 12, 2025

Dealership Rating
Employee Rating

They fixed the problem that was under warranty, and provided a loaner vehicle. Communication throughout the 7 day process was lacking, but seems to be from a lack of service technicians. More

by keladain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 11, 2025

Dealership Rating
Employee Rating

Excelente service Excelente service,respeto y Calidad Humana Tienen buena communicacion con el cliente, y siempre estan alegres y sonrientes More

by Roberto Aguiar and Nisdaly Finalet
Recommend Dealer
Yes

Other Employees Tagged: Roger Hess

October 11, 2025

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Employee Rating

The service is amazing and the service representatives are very professional, Rogers, 5 stars 5 stars More

by Roberto Aguiar and Nisdaly Finalet
Recommend Dealer
Yes

Other Employees Tagged: Roger Hess

October 10, 2025

Dealership Rating
Employee Rating

Thank you Roger for making things run smoothly! ! So appreciate your attention to the details! More

by peacefulhappy98
Recommend Dealer
Yes

October 09, 2025

Dealership Rating
Employee Rating

Fast, professional, trustworthy Only place I take my Mazda. Clean waiting area. Highly recommend. Only place I got to for service More

by donniej53
Recommend Dealer
Yes

Other Employees Tagged: Roger Hess

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