Roger Hess
Roger Hess at Naples Mazda

Roger Hess | Page 3

Service Manager

Naples Mazda

6387 Airport-Pulling Rd
Naples, FL 34109

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4.7
306 Reviews
4.7

306 Reviews

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306 Reviews of Roger Hess

October 19, 2025

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Employee Rating

The communication from Rodger and his team has been excellent, and I really appreciated the video Junior made on my car inspection🌟🌟. Everyone was very courteous, professional, and fast! It seems t More

by BDIVEN70
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Recommend Dealer
Yes

Other Employees Tagged: Junior

October 17, 2025

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Good service and good job on fast delivery on the replacement car and call for time to pick up More

by chaimjarbe
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Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves, Noah Ryan

October 15, 2025

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Exceptional responsiveness in words followed by actions to find a solution to my MX-5 CarPlay issues. More

by Tao10nis
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Recommend Dealer
Yes

October 13, 2025

Dealership Rating
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Was a great experience. Feel like we go a fair deal And a good trade in. Service department amazing with a immediate mishap that needed attention More

by Mm
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Recommend Dealer
Yes

Other Employees Tagged: David Landi , Danniela Alves, Daniel Ortiz, Noah Ryan, Nairoby Torres

October 13, 2025

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They were very friendly, efficient and professional. Would recommend to a friend or family member. More

by skyemontgomery
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Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves, Noah Ryan, Brady Nehf

October 13, 2025

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Roger and team are professional, trustworthy, accurate. Great service. Cannot say the same for sales and finance departments. More

by Jessemami1
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Recommend Dealer
Yes

Other Employees Tagged: Michael Sanicola, Chris Judge

October 12, 2025

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Great service as usual. Went in for battery problem replaced free under warranty. Only took an hour. More

by LARRYEACOTT
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Lazor

October 12, 2025

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Employee Rating

Just a good experience from the time I checked in till the time my car was ready. The service advisor kept me informed on what I need and took care of it.a good experience all around More

by noemail_2392846859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 12, 2025

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Employee Rating

They fixed the problem that was under warranty, and provided a loaner vehicle. Communication throughout the 7 day process was lacking, but seems to be from a lack of service technicians. More

by keladain
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 11, 2025

Dealership Rating
Employee Rating

Excelente service Excelente service,respeto y Calidad Humana Tienen buena communicacion con el cliente, y siempre estan alegres y sonrientes More

by Roberto Aguiar and Nisdaly Finalet
Recommend Dealer
Yes

Other Employees Tagged: Roger Hess

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