Roberto Quiroz
Roberto Quiroz at Mercedes-Benz of West Covina

Roberto Quiroz

Internet Sales Manager

Mercedes-Benz of West Covina

2010 E Garvey Ave S
West Covina, CA 91791

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4.4
81 Reviews

Languages Spoken

English English

Spanish Spanish

4.4

81 Reviews

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81 Reviews of Roberto Quiroz

November 24, 2025

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Employee Rating

Great service John was the one he helped a lot they treating me so good More

by JESSY.HAMES
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 24, 2025

Mercedes-Benz of West Covina responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of West Covina, we look forward to having you as a valued customer for many years to come!

March 21, 2024

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Employee Rating

Terrible experience with this Dealership They are not able to support their customers avoid them if possible Worst customer service ever They are not able to provide solution to make sure I registe More

by JGABRIELGARFIAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

March 14, 2024

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Wonderful experience- Roberto assisted us with a fair and quick deal. The dealerships is run efficiently with a friendly and professional staff. Highly recommend More

by VIKKIEGARNANT
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Recommend Dealer
Yes

March 12, 2024

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Is the best service and attentions for the customer and everyone in the store is very nice lovely More

by SAMYPAYAN88
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Recommend Dealer
Yes

March 12, 2024

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Employee Rating

In trust worthy, they tried to sell me a damaged vehicle. ( damage to the convertible top of a convertible) I guess they didn’t think I would ever put the top up, More

by Jay
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Jason Paez, Shadi Darwich , Emmanuel Aguilar, Todd Kazariane, Denise Kerum, Christopher Perez, Alanna Sanford, Eric Yang, Edmund and the service manager

March 10, 2024

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Employee Rating

Since the moment we arrived Roberto took care of me and my family and provided outstanding customer service to us. We were coming for one car and we left with two cars thanks to Roberto for making it happe More

by SERGIOMENDOZA43
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

March 09, 2024

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David was a lot of help, he made this a very easy experience for me More

by HUSSEINMAAZ24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Shadi Darwich , Emmanuel Aguilar, Todd Kazariane, Denise Kerum, Christopher Perez, Alanna Sanford, Eric Yang

March 03, 2024

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Employee Rating

Your service department is the best bar none. I’m glad we bring all our cars for service there. More

by Naseratlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Shadi Darwich , Emmanuel Aguilar, Todd Kazariane, Denise Kerum, Christopher Perez, Alanna Sanford, Eric Yang

February 24, 2024

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Employee Rating

I think this Mercedes-Benz repair service center is really good. My English is not good, but there are staff who understand Chinese! All in all the maintenance and service is very good More

by 396728424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Shadi Darwich , Emmanuel Aguilar, Todd Kazariane, Denise Kerum, Christopher Perez, Alanna Sanford, Eric Yang

February 20, 2024

Dealership Rating
Employee Rating

The service is very good. They can help me deal with any problems that need to be solved. More

by WTP793277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Shadi Darwich , Emmanuel Aguilar, Todd Kazariane, Denise Kerum, Christopher Perez, Alanna Sanford, Eric Yang

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