Roberto Quiroz
Roberto Quiroz at Mercedes-Benz of West Covina

Roberto Quiroz | Page 11

Internet Sales Manager

Mercedes-Benz of West Covina

2010 E Garvey Ave S
West Covina, CA 91791

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4.3
113 Reviews

Languages Spoken

English English

Spanish Spanish

4.3

113 Reviews

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113 Reviews of Roberto Quiroz

August 06, 2023

Dealership Rating
Employee Rating

I went to the store for annual car maintenance on August 5th. My adviser Matthew Wang and all the reception staff were very nice, and the whole process was smooth and pleasant. I would love to continue goin More

by HEYANHOPECE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez , Emmanuel Aguilar, Todd Kazariane, Denise Kerum, William Khzam, Sally Lao, Shawn Li

August 01, 2023

Dealership Rating
Employee Rating

Demitra the service specialist was wonderful. She always call and let me know what was going on with my car she was wonderful thank you Dimitra More

by Y.HARMON69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emmanuel Aguilar, Denise Kerum, Shawn Li

August 01, 2023

Dealership Rating
Employee Rating

Customer service for me was number one! Everyone made the process easy and understandable. Any concerns were heard and positively/promptly addressed. Special thanks to Ray Fini, Roberto Ort More

by CRBORUNDA
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Ray Fini and Cong Lin

July 30, 2023

Dealership Rating
Employee Rating

Great great great great great great great great great great great great great great great More

by DAVIDFRANCO100896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez , Emmanuel Aguilar, Todd Kazariane, Denise Kerum, William Khzam, Sally Lao, Shawn Li

July 30, 2023

Dealership Rating
Employee Rating

Roberto worked hard to make us a deal. We were surprised to find out he was able to get us further discount and extra perks. We highly recommend him, he is honest and straightforward, whi More

by CRBORUNDA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cong Lin, Ray Fini

July 30, 2023

Dealership Rating
Employee Rating

Excellent customer service, communication and very prompt. Juan did a great job and made sure listen to my problems. More

by WESAM162002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez , Emmanuel Aguilar, Todd Kazariane

July 28, 2023

Dealership Rating
Employee Rating

Don’t recommend buying a used vehicle here bought a $80,00 car been in the shop for two months came out for a week only to go back and get a new transmission Sold the car saying it was a great car More

by hrod1965
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jason Paez , Todd Kazariane

July 26, 2023

Dealership Rating
Employee Rating

Sales team and finance are thieves. I had no idea what I purchased for a key replacement until I finally asked the right person. It had almost expired and the finance department literal More

by MOOSE91702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emmanuel Aguilar, Todd Kazariane, Denise Kerum, William Khzam, Sally Lao, Shawn Li, Finance zero stars

July 26, 2023

Dealership Rating
Employee Rating

I got the opportunity to work with Roberto and the overall experience was great. Roberto work with me to ensure the car I was getting was properly taken care of and I left the dealership extremely hap More

by jordan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: I'm unsure of the last name but Junior was very helpful with making some corrections and walked through the entire car with me.

July 23, 2023

Dealership Rating
Employee Rating

Service consultant is always act busy, never return called . Seems she is the only person that is busy on her job More

by AC91754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Paez , Emmanuel Aguilar, Todd Kazariane, Denise Kerum, William Khzam, Sally Lao, Shawn Li

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