Robert Pitman

Best experience buying a car that I ever had! ! Everybody that I dealt with was so nice and helpful! ! Everybody that I dealt with was so nice and helpful! More

by CMIGLIET Verified Customer Verified Customer

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Outstanding sales service and professionalism. I judge Germaine Honda the finest car agency I have ever dealt with. Rober is first and foremost Interested in selling cars but acts like a long time I judge Germaine Honda the finest car agency I have ever dealt with. Rober is first and foremost Interested in selling cars but acts like a long time friend. In the service department Mr. Bostamonte Attends to business with complete professionalism. He is Prepared and waiting for my arrival. He answers my questions And meets and exceeds all expectations. More

by Bill Canavan Verified Customer Verified Customer

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It was one of the more pleasant experiences of our car buying history. Everyone with whom we worked was very accommodating and helpful in all parts of the process, both before and after the purchase. All buying history. Everyone with whom we worked was very accommodating and helpful in all parts of the process, both before and after the purchase. All the other dealerships which we had visited only had one thing in mind ; much more in need of their interests than ours. More

by johnkidwelljr Verified Customer Verified Customer

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I enjoyed car shopping at Germain Honda of Surprise from the moment I drove up to the front. Robert Pitman introduced himself, He and Kara Ruiz listened to where I was coming from and what I needed. The the moment I drove up to the front. Robert Pitman introduced himself, He and Kara Ruiz listened to where I was coming from and what I needed. They know their motor vehicles, not just Honda, but also my Subaru to trade in, and others out there on the roads. After Kiara helped me try out and select my new CRV (EX model in metallic Powder River Blue), finance office expert Evan Winje helped me through my payment and paperwork that might be a unique situation. Meanwhile, the crew behind the scenes gave my new car a final polish and set it up for me to drive out. Before I left, Kiara walked me through the personalized settings on electronics for the way I like things. This car is wonderful, every bit as good as the reviews that I read when thinking about a new car. And the dealership experience was the best I've experienced in 50 years of driving. Well done, Germain Honda. More

by tommott Verified Customer Verified Customer

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Very professional dealership. The buying process was the easiest we've ever experienced. The sales and finance departments were very trustworthy and I would absolutely buy another The buying process was the easiest we've ever experienced. The sales and finance departments were very trustworthy and I would absolutely buy another car from them. They've made a loyal customer. More

by RKLEIMON Verified Customer Verified Customer

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I have always had excellent service with Kaz and Dave. They made the process to sales so easy when it came to trade. They made the process to sales so easy when it came to trade. More

by lynnshar Verified Customer Verified Customer

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Everyone at the dealership was extremely helpful and professional. The dealership itself was spacious, clean, and comfortable. It’s only been a few days and I have already recommended Germain to friends professional. The dealership itself was spacious, clean, and comfortable. It’s only been a few days and I have already recommended Germain to friends and family. I would like to give Adrian a special mention as he went above and beyond making sure all our questions were answered and we were comfortable throughout the entire process. Robert too. Thank you! More

by deebenyi Verified Customer Verified Customer

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Very nice people. Some of our scheduled appointments were altered because salesperson who set up the appointment did not show up, and then were there to finish what ot Some of our scheduled appointments were altered because salesperson who set up the appointment did not show up, and then were there to finish what others had started. Seemed strange, and is perfect setup for miscommunication. More

by ethierl Verified Customer Verified Customer

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Very simplistic purchasing experience. Joshua Reeves isn't the typical car salesman, more on the honest side than most. I would recommend this dealer to anyone. Joshua Reeves isn't the typical car salesman, more on the honest side than most. I would recommend this dealer to anyone. More

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See Separate Review comparing Germain to Other Honda Competitor in Surprise, AZ. Significant differences in the two dealerships. I had excellent service from all persons contacted from the General M Competitor in Surprise, AZ. Significant differences in the two dealerships. I had excellent service from all persons contacted from the General Manager who took the time to great me; to my salesperson Kiara, who was outstanding in her service and follow-through. From Finance to Service Department, I was thoroughly satisfied. Special shout-out to Al Bustamante in Service Dept., who I have dealt with concerning past leased Hondas. He has in great part obtained my allegiance to Honda vehicles and their upkeep. I am a completely satisfied customer with Germain Honda. Very well-run and organized operation. More

by wharala Verified Customer Verified Customer

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