Richard Sanchez
Richard Sanchez at Norm Reeves Honda Superstore North Richland Hills
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Richard Sanchez

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.5
32 Reviews
4.5

32 Reviews

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32 Reviews of Richard Sanchez

January 11, 2025

Dealership Rating
Employee Rating

Norm Reeves has created a no drama model. Ali Qurbani and Anthony Hall worked together to create a good deal for me. And I love my new Honda Pilot TrailSport! More

by paulwamble
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 13, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new Honda Pilot TrailSport, Paul! We're thrilled that Ali and Anthony could make the experience such a rewarding one. We hope you're out enjoying all the trips you're taking in your new SUV. Please let us know if you could use some accessories in the future. Thank you!

January 05, 2025

Dealership Rating
Employee Rating

This is a no-hassle no-drama outfit! Ali Qurbani and Anthony Hall came up with the best deal and made it easy to pay for! I sat on the couch! And I love my Honda Pilot Trailsport! More

by paulwamble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas, Angel Flores, Ali Qurbani , Anthony Hall in Finance

Jan 06, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We're here to make your dreams of driving a great car a reality, Paul! Congratulations on your Honda Pilot TrailSport--we hope you had some trips planned to see how the added ground clearance works for you. We will pass on your compliments to Ali and Anthony. Thank you, and we'll see you for a drama-free service appointment!

December 31, 2024

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Employee Rating

This is the worst experience I have ever had in a Honda dealership. DON'T TAKE THE RISK! That dealership in N Richland Hills is the worst Honda dealership you can go, they will deceive you and steal yo More

by David Naseif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 03, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We're concerned to read this review about your experience in getting a new battery installed in your car, David. If you'd like to resolve any outstanding issues, please reach out to our service department. Thank you.

December 27, 2024

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Employee Rating

I have always had a good experience here with sales, finance, service and parts. They have been friendly and helpful. I even enjoy the Bistro in the dealership. More

by Satisfied customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 27, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Our team is our pride and joy! We're glad to hear they were able to take care of you and make sure you got the services you needed. Our bistro is a sweet bonus as well- we hope you stop by again for a nice snack during your service visits!

December 23, 2024

Dealership Rating
Employee Rating

I Always receive great service at Norm Reeves Honda Service Center. What I like about them and there service is that they are very kind and personal also knowledgeable about what needs to be done to f More

by Kirccky611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your continued business and special thanks for all of our team members! Our crew is dedicated to doing the job right every time, and we're happy to have you along for the ride. Take care out there, and let us know if you need anything else from us!

December 19, 2024

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Employee Rating

Amazing Honda Services! Will definitely recommend coming here to friends and family in the future ! More

by myyeartodampeer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis

Dec 20, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for the kind words and your trust in us! We’re always here to make your journey seamless with our expert service.

November 29, 2024

Dealership Rating
Employee Rating

Helpful and nice and speedy service and consistent communication with a pleasant personality to speak with More

by ronnie37
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Norm Reeves Honda Superstore North Richland Hills responded

That sounds like an excellent service visit for your Honda, Ronnie! We're happy that your appointment went smoothly and that you felt comfortable throughout it. Thank you, and we'll hopefully see you some time in the future!

November 12, 2024

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Employee Rating

Very professional, good, customer service experienc, thanks for everythingvery knowledgeable on vehicle issues, maintenance request, recommendations for the vehicle, Respective friendly worker, very goo More

by Ohenry771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like your Honda had a successful service visit! Thanks for bringing your car in for service, and we're happy that we could cover everything it needed and you felt comfortable. See you next time!

November 10, 2024

Dealership Rating
Employee Rating

Norm Reeves service center had friendly service and good follow up. They also provided a vehicle that I could use while my vehicle was being repaired. More

by tpool6
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jim Totten, Elizabeth French , Amanda Fritts

Nov 11, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that you could take advantage of a loaner car while waiting for your car to be repaired. We want you to be able to keep up with your daily routine. Thanks for letting us know, and we hope to serve you again!

October 31, 2024

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Employee Rating

Very good person and service on the dealer nice people,good cars .like the cars More

by VEROAVELAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like a winning experience, VEROAVELAR! We're excited to see that you liked what you saw and the experience that you had at our dealership. Thanks so much, and we hope to see you next time!

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