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Richard Sanchez
Richard Sanchez at Norm Reeves Honda Superstore North Richland Hills
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Richard Sanchez

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.6
25 Reviews
4.6

25 Reviews

Write a Review

25 Reviews of Richard Sanchez

November 12, 2024

Dealership Rating
Employee Rating

Very professional, good, customer service experienc, thanks for everythingvery knowledgeable on vehicle issues, maintenance request, recommendations for the vehicle, Respective friendly worker, very goo More

by Ohenry771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hannah Pearson, Michael Lindley, Michael Wright, Rhett Valentine, Allen Vinson, Tristian Rivas, Mario Vasquez, Harry Whitworth, Frank Raja

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Nov 13, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like your Honda had a successful service visit! Thanks for bringing your car in for service, and we're happy that we could cover everything it needed and you felt comfortable. See you next time!

November 10, 2024

Dealership Rating
Employee Rating

Norm Reeves service center had friendly service and good follow up. They also provided a vehicle that I could use while my vehicle was being repaired. More

by tpool6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Totten, Elizabeth French , Amanda Fritts

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Nov 11, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that you could take advantage of a loaner car while waiting for your car to be repaired. We want you to be able to keep up with your daily routine. Thanks for letting us know, and we hope to serve you again!

October 31, 2024

Dealership Rating
Employee Rating

Very good person and service on the dealer nice people,good cars .like the cars More

by VEROAVELAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright, Rhett Valentine, Allen Vinson, Tristian Rivas, Mario Vasquez, Harry Whitworth

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Nov 01, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like a winning experience, VEROAVELAR! We're excited to see that you liked what you saw and the experience that you had at our dealership. Thanks so much, and we hope to see you next time!

October 26, 2024

Dealership Rating
Employee Rating

Very courteous and extremely quick. Overall I always have a wonderful experience when bringing my vehicles in for service! More

by Cmicknius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Michael Lindley, Michael Wright, Nate Franklin, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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Oct 28, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We value your loyalty to our service center, Cmicknius! We're pleased that you've always received quality service for your Honda. Thank you, and we look forward to serving you again!

October 25, 2024

Dealership Rating
Employee Rating

Did paperwork wrong sold us the wrong car did paperwork for trade in on wrong vin. The wrecked my mother in laws car the same weekend during a service appointment. Mmanager and gm were contacted and it’s s More

by kyle.d.suggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Francis Olang, Joseph Mata

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Oct 25, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Hello Kyle, We apologize for the misunderstanding regarding the paperwork for your car and the trade-in. If you have any further questions or concerns, please contact our General Manager, Richard Lennard, at richard.lennard@normreeves.com. Thank you.

October 20, 2024

Dealership Rating
Employee Rating

Everyone was so nice and they made sure that I was treated like family and they also got my car to me very quickly More

by Kacie Giles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Hannah Pearson, Michael Lindley, Rhett Valentine, Tristian Rivas, Issac Moya, Mario Vasquez, Angel Flores, Frank Raja

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Oct 21, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the perfect rating! Our team is always ready to assist you.

October 18, 2024

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Employee Rating

I thought the service department did a great job with the oil change . They kept me informed and the oils change was done on time. More

by rhmartin.ref
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Your kind review made our day! We look forward to helping you again in the future.

October 12, 2024

Dealership Rating
Employee Rating

Zackary was a great help as usual. Thank you so much to tech and to cafe for delicious food! More

by GF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Hannah Pearson, Michael Wright, Rhett Valentine, Allen Vinson, Tristian Rivas, Mario Vasquez, Harry Whitworth, Frank Raja

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Oct 14, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We’re thrilled by your kind review! Let us know if there’s anything we can help with in the future.

October 09, 2024

Dealership Rating
Employee Rating

Oil change with an appointment took about 1 and a half hours. Car was just sitting in the shop with no one on it too long... More

by mavkil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We understand that your time is valuable and apologize for the wait at our service center. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com.

Oct 09, 2024

mavkil responded

See comments

October 05, 2024

Dealership Rating
Employee Rating

Very professional and appears to be well run. Great customer service. My sales person was knowledgeable and listened to needs. More

by stevecarlisle1756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emanuel Alvarez

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Oct 07, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the kind words! We’re here for you whenever you need us—don’t hesitate to reach out.

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