Richard Pool
Richard Pool at BMW of Orland Park

Richard Pool | Page 17

Service Client Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

Contact Me
4.5
163 Reviews
4.5

163 Reviews

Write a Review

163 Reviews of Richard Pool

June 22, 2024

Dealership Rating
Employee Rating

Service was good. I am sorry you didn’t have the bulbs I need. So I gave to come back. Spend time and gas to get to the service center. Also have to spend 3% if I char More

by JFGARDNER1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colleen Wright, Jason Jakubowski , Guy Accettura, Nick Shellberg

Jun 24, 2024

BMW of Orland Park responded

Thanks for your feedback! We're glad you found our service good at BMW of Orland Park, and we apologize for the inconvenience regarding the bulbs. We'll work on improving this aspect to better serve you in the future.

June 22, 2024

Dealership Rating
Employee Rating

Terribly Disappointed! We visited on the Orland location on 6/21/24 and sadly waited onsite for a tire repair/change and window inspection from 9:30 am to 4:30 pm. Long sto More

by Ragsdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James Hatchett , Corey Josephson, Calin, Reception/Cashier Area

Jun 24, 2024

BMW of Orland Park responded

This experience sounds incredibly frustrating, and we sincerely apologize for the lack of communication and the long wait times you endured. We'd like the opportunity to make things right if you're willing to give us another chance. Please reach out directly at your convenience. Thank you, Brian Coster - Service Manager - 708-460-4545

June 19, 2024

Dealership Rating
Employee Rating

Amazing sales and service from Zeigler BMW of Orland! Repeat customer and will always come back More

by KUPIECJE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Coster, Dion Grace, James Hatchett, Jason Jakubowski, Marc Boomsma , Corey Josephson, Cheri Krause, Tony Scanlon, Nick Shellberg

Jun 21, 2024

BMW of Orland Park responded

We are thrilled to see your positive review! The BMW of Orland Park team looks forward to your next visit with us. Take care!

...
17

Dealership Inventory (360 Vehicles)

used 2021 BMW 330 car, priced at $25,199
2021 BMW 330
used
Mineral White Metallic exterior
Automatic
All-wheel Drive
used 2023 BMW X3 car, priced at $39,236
2023 BMW X3
used
Jet Black exterior
Automatic
All-wheel Drive
used 2026 BMW X6 car, priced at $80,955
2026 BMW X6
used
Alpine White exterior
Automatic
All-wheel Drive
used 2023 Honda Odyssey car, priced at $36,950
2023 Honda Odyssey
used
Sonic Gray Pearl exterior
Automatic
Front-wheel Drive
used 2026 BMW 430 car, priced at $55,282
2026 BMW 430
used
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
used 2022 BMW X5 car, priced at $34,481
2022 BMW X5
used
Arctic Gray Metallic exterior
Automatic
All-wheel Drive