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Rhett Valentine
Rhett Valentine at Norm Reeves Honda Superstore North Richland Hills

Rhett Valentine

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.4
26 Reviews
4.4

26 Reviews

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26 Reviews of Rhett Valentine

June 03, 2025

Dealership Rating
Employee Rating

Great service, great timing! Will be back soon! Thank you so much for everything with my car! More

by dellandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Hannah Pearson, Michael Lindley, Nate Franklin, Richard Sanchez, Issac Moya, Angel Flores, Scott Gerlikoviski

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Jun 04, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you, Dellandra! Our crew is grinning ear to ear, knowing you felt our timing and service were spot-on. We can’t wait to have you back!

May 22, 2025

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Employee Rating

Great service from Angel Flores, happy to have him as an advisor. Two BDC agents also very helpful, Elizabeth L and Myranda S More

by Akira.1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Weston King, Jorge Garcia, Joshua Ataga, Elizabeth French, Nate Franklin, Tristian Rivas, Issac Moya, Mario Vasquez, Angel Flores , Elizabeth L, Myranda S

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May 22, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for shouting out our team! We're pleased that Angel, Elizabeth, and Myranda played tag team and delivered an all-star customer service experience. If you need anything else from us, please don't hesitate to ask. We'll always be here for you!

April 29, 2025

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Employee Rating

Things went good. I have no complaints. The worst part is being pestered about a survey. More

by M-Stinnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hannah Pearson, Michael Wright, Richard Sanchez, Allen Vinson, Tristian Rivas, Issac Moya, Mario Vasquez, Harry Whitworth, Frank Raja

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Apr 30, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for your honesty and for choosing Norm Reeves Honda North Richland Hills. Your feedback is noted, and we hope to deliver another 5-star experience someday.

February 04, 2025

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Employee Rating

Trust worthy techs, good discounts and fair prices, I enjoy having my Honda serviced at a Honda dealer that doesn’t rob me on repairs. More

by jacobvlupex2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright, Nate Franklin, Allen Vinson, Harry Whitworth

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Feb 05, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We're thrilled that you had a satisfying service visit for your Honda, Jacob! We regularly have service specials, which can put a dent in the overall cost of service. We're happy that you took advantage of them. Thanks so much, and we welcome you to return!

January 11, 2025

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Employee Rating

Michael Wright took excellent care of both my car and me. Thank him for me. More

by John-Kelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

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Jan 13, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We will have to let Michael know about your satisfaction with the service visit you had for your Honda, John! If you need service in the future, you can schedule an appointment online, and you can request Michael. Thank you!

November 29, 2024

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Employee Rating

Helpful and nice and speedy service and consistent communication with a pleasant personality to speak with More

by ronnie37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Michael Lindley, Michael Wright, Richard Sanchez, Allen Vinson, Mario Vasquez, Harry Whitworth, Frank Raja

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Dec 03, 2024

Norm Reeves Honda Superstore North Richland Hills responded

That sounds like an excellent service visit for your Honda, Ronnie! We're happy that your appointment went smoothly and that you felt comfortable throughout it. Thank you, and we'll hopefully see you some time in the future!

November 12, 2024

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Employee Rating

Very professional, good, customer service experienc, thanks for everythingvery knowledgeable on vehicle issues, maintenance request, recommendations for the vehicle, Respective friendly worker, very goo More

by Ohenry771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hannah Pearson, Michael Lindley, Michael Wright, Richard Sanchez, Allen Vinson, Tristian Rivas, Mario Vasquez, Harry Whitworth, Frank Raja

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Nov 13, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like your Honda had a successful service visit! Thanks for bringing your car in for service, and we're happy that we could cover everything it needed and you felt comfortable. See you next time!

October 31, 2024

Dealership Rating
Employee Rating

Very good person and service on the dealer nice people,good cars .like the cars More

by VEROAVELAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright, Richard Sanchez, Allen Vinson, Tristian Rivas, Mario Vasquez, Harry Whitworth

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Nov 01, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like a winning experience, VEROAVELAR! We're excited to see that you liked what you saw and the experience that you had at our dealership. Thanks so much, and we hope to see you next time!

October 20, 2024

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Employee Rating

Everyone was so nice and they made sure that I was treated like family and they also got my car to me very quickly More

by Kacie Giles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Hannah Pearson, Michael Lindley, Richard Sanchez, Tristian Rivas, Issac Moya, Mario Vasquez, Angel Flores, Frank Raja

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Oct 21, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the perfect rating! Our team is always ready to assist you.

October 13, 2024

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Employee Rating

Norm Reeves Honda service department does a great job on getting your vehicle in and out as fast as possible More

by Elmotownsend009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Chipman, Elizabeth French, Hannah Pearson, Michael Lindley, Michael Wright

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Oct 14, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your 5-star review! Our team is always here to provide the best service, and we look forward to seeing you again soon.

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