Paul Bonilla | Page 11

Pleasant and knowledgeable staff. Always helpful and through, communication is clear and timely. Highly recommend Always helpful and through, communication is clear and timely. Highly recommend More

by bethjeffrey Verified Customer Verified Customer

Report | Print

always great service. easy to schedule. had spots available as soon as the next day. easy to schedule. had spots available as soon as the next day. More

by jbrennan3 Verified Customer Verified Customer

Report | Print

Lack of communication when car is being serviced. It has taken 5 months to fix. I picked it up twice when they said it was fixed only to get home and realize it was not fixed. Dropped car off on a We It has taken 5 months to fix. I picked it up twice when they said it was fixed only to get home and realize it was not fixed. Dropped car off on a Wednesday they failed to call and tell me person who is fixing was out sick. Promised me the next day it would be done. The next day they did not return my calls. Friday finally told it was done. Got home- it was still broken! I have had numerous bad experiences with this service center. Billy was obnoxious and rude and yelled at me when i got angry after being told my car was fixed for the second time only to realize it wasn’t. He would not respond when i asked why didn’t they return my calls for two days! More

by Kelly and Bill Verified Customer Verified Customer

Report | Print

Great customer service. The men at service were friendly and courteous. The service took less time than projected! The men at service were friendly and courteous. The service took less time than projected! More

by drrx111 Verified Customer Verified Customer

Report | Print

Service was excellent. My car was done is a short period of time. I am a big fan. My car was done is a short period of time. I am a big fan. More

by kjbrodbeck Verified Customer Verified Customer

Report | Print

Took 5 months and several trips to the dealership, letters to jeep company, several unreturned phone calls to the service manager, and fronting money to rent a car through enterprise to get my 2023 je letters to jeep company, several unreturned phone calls to the service manager, and fronting money to rent a car through enterprise to get my 2023 jeep wrangler 4xe fixed so the electric function can work. Worst experience I’ve ever had after buying new car and trying to get it working properly. The car still had less than 10k miles. More

by joeytorello Verified Customer Verified Customer

Report | Print

Thank you again for a great service Paul Bonila, you and your team do an amazing job. Looking forward to seeing you next time. You always take great care of me, and my vehicle. When I leased my car four your team do an amazing job. Looking forward to seeing you next time. You always take great care of me, and my vehicle. When I leased my car four years ago through Jonathan Martinez it was an amazing experience! Comment for Cory Taylor- When I was buying out my Jeep, Cory was unprofessional and made a happy occasion a very negative experience which made me feel very uncomfortable. I believe Cory was upset because he was not making any commission for my loan as the interest rate that he offered was outrageous. He also got annoyed when I would ask any questions and when I found a mistake in the paperwork, which he had to do. If I had a choice I would've walked out and not purchased the car. I will not be buying another car through this Dealer ever again. More

by will.howardb Verified Customer Verified Customer

Report | Print

I’ve been a Salerno Duane customer for over fifteen years. I also live in Bloomfield, so it’s a bit of a trip. I think that says something about how I feel about services provided. Billy was very helpf years. I also live in Bloomfield, so it’s a bit of a trip. I think that says something about how I feel about services provided. Billy was very helpful, explained what services were being provided and were needed, so I’m still a happy customer. More

by alana.middleton Verified Customer Verified Customer

Report | Print

Quick easy polite helpful. The entire experience was seamless. Highly recommended. Made the appointment very easy The entire experience was seamless. Highly recommended. Made the appointment very easy More

by Anonymous Verified Customer Verified Customer

Report | Print

Whenever I need to have service done, I can count on the service team to provide stellar customer service. I will continue to give them my business. service team to provide stellar customer service. I will continue to give them my business. More

by tanyatrj Verified Customer Verified Customer

Report | Print