Matthew Fuchs
Matthew Fuchs at Salerno Duane Chrysler Jeep

Matthew Fuchs

Service Advisor

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

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4.7
277 Reviews

Dealership Experience

4 yrs, 1 mo

Industry Experience

10 yrs, 11 mos

Languages Spoken

English English

4.7

277 Reviews

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277 Reviews of Matthew Fuchs

June 16, 2026

Dealership Rating
Employee Rating

Matt was very responsive to all my texts. The work was done in a timely basis and all my expectations were met or exceeded. More

by ragdeem
Service Price Transparency
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Recommend Dealer
Yes

June 11, 2026

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Excellent service department. Good follow through and transparency. I highly recommend and will be back. More

by n.m.ward
Service Price Transparency
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Recommend Dealer
Yes

June 11, 2026

Dealership Rating
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Excellent dealership! Such professionalism and knowledge. I’m leading my jeep and I’m super happy! More

by Dixie
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Recommend Dealer
Yes

May 30, 2026

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The people there are friendly, helpful and informative could’ve been a better experience they’re great More

by carol.barberio
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Recommend Dealer
Yes
Jun 01, 2026

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience! We're glad to hear our team was friendly, helpful, and informative. We appreciate your support and hope to see you again in the future!

May 30, 2026

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Salerno Duane is the best business. Always top notch on time and customer first. Never have issues More

by vlizza91
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Recommend Dealer
Yes

Other Employees Tagged: Mike Salerno, Paul Bonilla

Jun 01, 2026

Salerno Duane Chrysler Jeep responded

Thank you for your feedback and 5-star review! We're glad to hear you've consistently experienced timely, reliable service and a customer-focused approach from our team. We truly appreciate your support and look forward to serving you again!

May 28, 2026

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Matthew is very communicative about the repairs and timeframes. Always willing to go the extra yard to assist. More

by charvalamj
Service Price Transparency
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Recommend Dealer
Yes
Jun 01, 2026

Salerno Duane Chrysler Jeep responded

Thank you for your feedback! We're glad to hear Matthew has kept you well informed and gone the extra mile to help with your repairs and timelines. We appreciate your trust and look forward to continuing to assist you.

May 15, 2026

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Quick and on time service. Professional and accommodating. Clean and welcoming waiting area and a quick walk to a nice downtown. More

by ianmcgon
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Recommend Dealer
Yes
Jun 01, 2026

Salerno Duane Chrysler Jeep responded

Thank you for your 5-star feedback! We're glad you enjoyed prompt, professional service and found our waiting area comfortable and welcoming. It's great to hear you were able to take advantage of our convenient downtown location while we took care of your vehicle. We appreciate your business!

April 23, 2026

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Very easy process from start to finish. Great communication and customer service. I will be returning. More

by cdavin12
Service Price Transparency
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Recommend Dealer
Yes
May 04, 2026

Salerno Duane Chrysler Jeep responded

Thank you for the great feedback! We’re glad to hear the process was smooth from start to finish and that communication and service met your expectations. We appreciate your business and look forward to seeing you again!

April 21, 2026

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Employee Rating

Great service department. We'll organized and very caring about my concerns and recall items. I was kept in the loop about the progress of the repair. Great place to buy and More

by vinamato456
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Recommend Dealer
Yes

Other Employees Tagged: Felicia Wardrick

May 04, 2026

Salerno Duane Chrysler Jeep responded

Thank you for the kind feedback! We’re glad to hear you had a positive experience with our service department and that you felt well-informed and taken care of throughout your visit. We truly appreciate your support and look forward to assisting you again in the future!

April 17, 2026

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Employee Rating

Repaired my 3rd row head rest so that it functions perfectly now. Repair was accomplished same-day, and when I couldn’t get to the Service shop in time before closing Matthew offered to drive it over More

by Dkl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2026

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience! We’re glad to hear the repair on your 3rd-row headrest was completed quickly and is now working perfectly. It’s also great to know Matthew went the extra mile to help make pickup as convenient as possible—that’s the level of service we strive for. We truly appreciate your kind words and look forward to helping you again in the future!

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