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Paul Bonilla
Paul Bonilla at Salerno Duane Chrysler Jeep

Paul Bonilla | Page 10

Service Writer

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

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4.3
154 Reviews
4.3

154 Reviews

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154 Reviews of Paul Bonilla

June 14, 2024

Dealership Rating
Employee Rating

Quick responses, efficient and affordable service. All served with a level of pride and a level of servmamship. More

by nalexander1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

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Jun 17, 2024

Salerno Duane Chrysler Jeep responded

Thank you for your feedback and taking the time to leave us a 5-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

June 09, 2024

Dealership Rating
Employee Rating

The vehicle was diagnosed and repaired properly in a timely manner. Very busy dealership so appointments are necessary. More

by summitautomotive
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Tegethoff

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Jun 11, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for the 5-star review. We appreciate your business and look forward to working with you again in the future.

May 31, 2024

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Employee Rating

Recall was ordered, installed and the appointment was even ahead of schedule. No long waiting. More

by seth.garrett21
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

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Jun 05, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for taking the time to leave us a 5-star review. We appreciate your business and look forward to working with you again in the future.

May 24, 2024

Dealership Rating
Employee Rating

I had an issue and it was answered and taken care of within one day. How refreshing! More

by lcolgan
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs

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May 29, 2024

Salerno Duane Chrysler Jeep responded

We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

May 21, 2024

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Employee Rating

Great service. Winthrop service was very quick. Very Nice Guys too. I will definitely return it n the future. More

by arifkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff

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May 29, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to leave us a 5-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

May 15, 2024

Dealership Rating
Employee Rating

Had service and recalls addressed. Good service. No issues regarding drop off or pick up. More

by JTKBT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

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May 21, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and 5-star review. Your satisfaction is our greatest reward and we are here for you at any time.

April 30, 2024

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Employee Rating

Very poor customer service, no other way to put it. Local dealership that would never get my business going forward, you can do better. Shameful! More

by Bad Customer Service
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

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May 03, 2024

Salerno Duane Chrysler Jeep responded

Sorry to hear that you were not happy with your experience. Customer service is very important to us, so your feedback means a lot. Our sales and service teams do their best to accommodate all of our customers needs. If there is anything we can do to help please feel free to reach out to us directly.

April 27, 2024

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Employee Rating

Tires were to be rotated but on return the same tire on the same location was still having a leak so tires were not rotated but had been stated they were. Had the tire checked when the car was in for a rec More

by webeland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sal Zebardast, Jonathan Martinez, Mike Salerno

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May 07, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

April 27, 2024

Dealership Rating
Employee Rating

Always ready to assist and give the best recommendations. Appointments are given in a reasonable amount of time, considering the times we are living in now. Overall, really satisfied! More

by Pepe Luque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

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Apr 30, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and the 5-star review Pepe. We look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

April 10, 2024

Dealership Rating
Employee Rating

Love Salerno Duane. We have purchased three cars from Boris Aguirre. He’s the best. More

by loolooash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Boris Aguirre, Cory Taylor, Bill Tegethoff

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Apr 17, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5- star review! Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future. Enjoy the new vehicle!

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