Paul Bonilla | Page 12

Paul, Bill, Matt, and Jaylen are the best. Great people and great service. Thank you Great people and great service. Thank you More

by aleximperatore1988 Verified Customer Verified Customer

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Ican’t get anyone to call me back. This is a ridiculous!! Have a $3500k repair and no one will return a call… This is a ridiculous!! Have a $3500k repair and no one will return a call… More

by wngarren Verified Customer Verified Customer

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Excellent customer service…. Bill and staff were polite and understanding with my particular scheduling problems …A Class Act! Bill and staff were polite and understanding with my particular scheduling problems …A Class Act! More

by mhaydu414 Verified Customer Verified Customer

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The waiting area was so clean. Everyone was very nice. The service to my truck was fast and well done. Everyone was very nice. The service to my truck was fast and well done. More

by cedlewade Verified Customer Verified Customer

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Great job and very convenient! Thanks again for the good service for my Jeep recently Thanks again for the good service for my Jeep recently More

by peternlarsen Verified Customer Verified Customer

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Great service Quick and thorough no issues scheduling and done as promised with no follow up needed thorough no issues scheduling and done as promised with no follow up needed More

by apboosh Verified Customer Verified Customer

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Good customer service, always get my car back on time. I have purchased 6 vehicles from them. Might get the 7 this year. I have purchased 6 vehicles from them. Might get the 7 this year. More

by yclpl Verified Customer Verified Customer

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Great service by everyone! !! The team definitely takes care of its customers. I’m vey happy with the services !! The team definitely takes care of its customers. I’m vey happy with the services More

by ed.vassilev Verified Customer Verified Customer

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DO NOT BUY YOUR JEEP FROM SALERNO DUANE. This place is a full blown SCAM! I bought my Jeep and as part of the contract you receive 3 years of Jeep Wave Maintenance (tire rotation & oil chang This place is a full blown SCAM! I bought my Jeep and as part of the contract you receive 3 years of Jeep Wave Maintenance (tire rotation & oil change, see attached photo/document FROM JEEP!). However, by the time it came to the third year, they said they are not doing that anymore. I pointed out it was in the contract, on their website, and my salesperson, Boris Aguirre, had highlighted this feature to me several times at the sale. How could it be more clear than their own contract and their own website?!?!? They responded that no, they are not honoring the contract. I contacted the new service manager, Paul Bonilla, and he also highlighted they are no longer honoring the contract. The old service manager was very helpful and abided by the contract. I have a text from him that they owe us 3 years of Jeep Wave, but this is irrelevant to the new management. They do not honor their OWN contract. I have uploaded a photo & a document of their original description of Jeep Wave. DO NOT BUY YOUR JEEP FROM SALERNO DUANE. They take your money and then screw you. More

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Bill, went out of his way along with service team to squeeze my wrangler in over the holidays allowing my son to take the car back to college. That was no easy task. squeeze my wrangler in over the holidays allowing my son to take the car back to college. That was no easy task. More

by darren.recupero Verified Customer Verified Customer

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